For the past 10 days of so, running software update has failed. Internet connection is OK.
My Humax Forum » Freeview HD » YouView DTR-T
DTR-T1000 Update Failure
(13 posts)-
| Mon 18 Aug 2014 6:52:34 #1 |
-
Is this for the current update for the BT T1000 boxes? It's presumably being rolled out progressively, so probably not all boxes will have received it yet.
| Mon 18 Aug 2014 7:20:29 #2 | -
My BT box shows it was last updated 15 August but a check shows this was for the March release. Or is it just a config update? They really need to have more transparency about what and when changes are about.
| Mon 18 Aug 2014 9:17:25 #3 | -
When I say failed, I mean it tries to check and fails.
| Mon 18 Aug 2014 10:39:29 #4 | -
Fails in what way?
| Mon 18 Aug 2014 10:54:36 #5 | -
gomezz - 1 hour ago »
My BT box shows it was last updated 15 August but a check shows this was for the March release. Or is it just a config update? They really need to have more transparency about what and when changes are about.The August update should be 18.10.0 I believe.
| Mon 18 Aug 2014 11:04:48 #6 | -
Fails like this:
| Mon 18 Aug 2014 20:44:39 #7 | -
Was the box provided by BT and is it currently on BT's network with an active BT TV subscription?
This current update is BT-led, so if your box is retail or trial or not on BT's network or not subscribed, it's anybody's guess whether it can, will, or should receive this update. At a guess, the failure message might be connected to this uncertainty.
But if it's a BT box and on BT's network and currently subscribed, I'd suggest leaving it for a bit, and see if it updates automatically over the next few weeks. And if not, ring BT.
| Mon 18 Aug 2014 21:17:24 #8 | -
You could also try a soft reset by touching the power button on the front of the box for 8 seconds (do this when the box is not busy recording as it triggers a reboot).
If that makes no difference, turn it off with the switch on the back of the box and remove the power for ten minutes or so before plugging it back in and switching on again.
| Mon 18 Aug 2014 22:51:13 #9 | -
Not a BT box, it normally checks every day.
| Tue 19 Aug 2014 10:38:21 #10 |
Reply »
You must log in to post.
