Hello
I have had a 1000s since July this year. I got rid of Sky and went for the "best" Freesat I could buy.
The reviews at the time were mixed for the 1000s but all-in-all got the best scores in comparison to the rest of the competition. Many years ago I had a 9150t and was so impressed with the quality and range of functions, I naturally chose the 1000s
I have to say that now six months down the line and testing the 1000s to the limits, it under performs in numerous areas and is just getting some really niggly problems which don't seem to get resolved.
1) First and foremost is the audio and picture freeze after resuming the live pause or pressing fast forward to where the live TV is actually playing from. The picture either freezes and maintains the audio or the audio and picture stutters. You have to change channel and then back again to resolve. Only minor but so frustrating.
I contacted Humax support and was told to reset, re boot etc. All done with no success so I had to replace the box with a brand new one and this new box done EXACTLY the same. Humax were "unable to replicate this problem at the offices" therefore I must just be unlucky and have had two defective boxes. I was not prepared to go back to the shops and get a third box.
2) The EPG Banner has suddenly started to show lots and lots of thick black lines, all at different tints of black. Instead of the smooth graduation on the screen, I get loads of black lines.
The black lines cover two thirds of the screen and looks awful.
In summary it should be a great box for the price I paid. It lacks an immense amount of user customisation and the speed in which it operates is abysmal. The start up time is hiddeous, the button/function lag is awful, the audio difference between HD and SD is too noticeable amongst many other things.
The technical support I have experienced is very poor and I have to say that as once a great advocate of Humax and someone who would strongly recommend their products, Is now someone who feels disappointed with a very expensive bit of kit that under performs.
Has anyone else experienced these technical issues?
Is it a firmware issue or hardware?
Look forward to your responses
Cheers
