My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Humax on demand unavailable.

(5 posts)
  1. oscar92

    oscar92

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    Joined: Aug '14
    Posts: 7

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    I have had a problem with our HUMAX box over the last few days. I am being told that our box is not connected to the net. I have double checked all the connections. Checked the settings page on the box & it seems that we are definitely connected. Our broadband connection works fine on our laptops. ITV on demand hasn't been available for a few days but the rest - BBC, CHANNEL5, YOUTUBE etc are now unavailable. Can anyone please help me with this, many thanks & best wishes.

    | Mon 18 Aug 2014 11:18:54 #1 |
  2. -gonzo-

    -gonzo-

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    Joined: Feb '13
    Posts: 660

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    Welcome to the forum
    Have you tried a factory default via the settings menu?
    It won't delete any recordings, but you will need to reset any timers/series links.

    | Mon 18 Aug 2014 13:25:43 #2 |
  3. REPASSAC

    REPASSAC

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    Joined: Mar '11
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    Also restart your router and then, after the router has finished rebooting, restart your (unspecified) Humax box.

    | Mon 18 Aug 2014 13:52:00 #3 |
  4. oscar92

    oscar92

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    Joined: Aug '14
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    Thanks for your replies I'll get on with the suggestions. Cheers for now.

    | Mon 18 Aug 2014 14:00:09 #4 |
  5. oscar92

    oscar92

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    Joined: Aug '14
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    Thank you for your help & suggestions. The idea of a factory restore gave me an idea therefore I ran a software update. I then turned off the HUMAX box & reset my hub & that sorted everything out. So once again many thanks for your help. Best wishes oscar92

    | Mon 18 Aug 2014 17:21:28 #5 |

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