no sound control on HD channels or recorded playba

(3 posts)

Richard-g8jvm

new member
Joined: Oct '14
Posts: 2
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Hi
This first started as not having access to on demand, but after reading thru this forums got that sorted.
now I'm stuck with no volume control on HD channels or anything recorded HD or SD.
I just rang customer service and was told box specific .-tough !, as much help as a chocolate teapot and not friendly either.

Not good enough as far as I'm concerned as it was working until the s/w was upgraded.

Has anyone found a fix for this ?, is there any way of reverting to a previous software revision where this worked ?

thanks
Richard

| Thu 23 Oct 2014 10:28:08 #1 |
-gonzo-

special member
Joined: Feb '13
Posts: 660
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HD audio cannot be controlled via the box remote due to being AC3 which is different to SD audio, so you can either turn box volume to Max and use the TV remote to adjust the volume.
Or change the Digital Audio out setting to stereo via:

Settings
Picture & Sound
Digital audio out, Highlight Stereo and press OK.

| Thu 23 Oct 2014 11:07:34 #2 |
Richard-g8jvm

new member
Joined: Oct '14
Posts: 2
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Many thanks Gonzo, that sorted it
Richard

| Thu 23 Oct 2014 11:34:34 #3 |

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