My Humax Aura Android app seems to be broken (since the last few days), on both of the devices that I have it installed on (Samsung Galaxy S24 Ultra and Galaxy Tab S7 FE).
When I try to open the TV Guide, Schedule, Recordings, Downloads or On Now I get a blank screen. If I search for a programme I see a list of matching programmes, but if I tap on any of them I get taken to a blank screen again.
This video illustrates the problem:
https://youtu.be/U7fGEIlgKtw
I have tried rebooting the Aura, and also power cycling it, but neither has helped. Also tried clearing the cache and force-stopping the app.
Has anyone else had this problem?
Humax support have made the default suggestion of doing a factory reset on the Aura. Does anyone know how/if my config and recording schedules can be backed up and restored?