My Humax Forum » Freeview HD » HDR 1800T, 2000T

BBC iPlayer not working on HDR 2000T

(12 posts)
  1. User has not uploaded an avatar

    Victor Delta

    special member
    Joined: Jul '14
    Posts: 105

    offline

    Is anyone else having iPlayer problems.

    When I try to access mine, the white arrow rotates very rapidly and I eventually get a message saying there is a temporary problem (01100). However, the BBC News player works perfectly on the Humax portal and an iPlayer on another bit of hardware works fine too.

    Any ideas please?

    | Mon 15 Dec 2014 23:57:52 #1 |
  2. Barry

    Barry

    senior admin
    Joined: Feb '11
    Posts: 11,038

    offline

    I've just tried a couple of programmes and it appears to be working now.

    | Tue 16 Dec 2014 8:30:52 #2 |
  3. User has not uploaded an avatar

    Victor Delta

    special member
    Joined: Jul '14
    Posts: 105

    offline

    No, still not working here - still shows the 'Something went wrong displaying the programmes (01100)' notice (as it has been doing since Sunday at least).

    | Tue 16 Dec 2014 9:31:14 #3 |
  4. Barry

    Barry

    senior admin
    Joined: Feb '11
    Posts: 11,038

    offline

    Umm strange - Have just completed streaming portions of 6 different programmes from iplayer front page no issue (did the same on a 1800T as well)

    Anyone else having problems?

    | Tue 16 Dec 2014 13:34:32 #4 |
  5. User has not uploaded an avatar

    Victor Delta

    special member
    Joined: Jul '14
    Posts: 105

    offline

    Before applying the nuclear solution - reset to factory defaults - I accessed the myHumax website and spotted that there was no device recorded (even though most Portal apps were still working...). So went through the registration code process again and re-added the 2000T and, low and behold, iPlayer now works properly again.

    Not sure what could have caused the device to de-register itself but am glad I've found a solution to the problem (just in time for Christmas too!).

    | Sun 21 Dec 2014 0:36:43 #5 |
  6. Barry

    Barry

    senior admin
    Joined: Feb '11
    Posts: 11,038

    offline

    Even stranger - The 2000T I used is no longer registered, and the 1800T I also used as a confidence check has never been registered on myhumax app site.

    | Sun 21 Dec 2014 10:59:48 #6 |
  7. User has not uploaded an avatar

    Victor Delta

    special member
    Joined: Jul '14
    Posts: 105

    offline

    So what then is the theoretical need for registering each device on the myhumax site? I thought the portal did not work at all if you didn't go through the registration process...?

    | Sun 21 Dec 2014 12:06:17 #7 |
  8. Barry

    Barry

    senior admin
    Joined: Feb '11
    Posts: 11,038

    offline

    IIRC - Registration is only needed if you want to manage apps that are not 'featured ones'

    | Sun 21 Dec 2014 12:49:25 #8 |
  9. User has not uploaded an avatar

    Victor Delta

    special member
    Joined: Jul '14
    Posts: 105

    offline

    Thanks.

    | Sun 21 Dec 2014 12:51:26 #9 |
  10. User has not uploaded an avatar

    Victor Delta

    special member
    Joined: Jul '14
    Posts: 105

    offline

    Tried the BBC iPlayer for the first time in a few weeks tonight and this problem (*) appears to have returned. Anyone else experiencing it? Any suggestions please?

    * the white arrow rotates very rapidly and I eventually get a message saying there is a temporary problem (01100). However, the BBC News player works perfectly on the Humax portal and an iPlayer on another bit of hardware works fine too.

    | Mon 18 May 2015 22:57:13 #10 |

RSS feed for this topic

Reply »

You must log in to post.