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1. 

   richlion2
   

   new member
   Joined: Nov '14
   Posts: 4

   offline

   Hello,

   over the past month I can barely watch any HD channels on Freesat, that's BBC, ITV, etc. My sat. comes from a communal dish that supplies flats in my area which is Radcliffe Manchester. All other non-HD channles are OK. Sometimes I do get a good reception, usually early mornings, but then close to 9AM the reception is crippled. I spoke to BBC and they are not aware of any problems. As the non-HD channels are OK I cannot report this to my landlord, this wouldn't have to do with any antenna problems. I remember a similar problem 1-2 years ago, exactly the same and then the problem vanished. I simple have no clue who to report this to.

   I also did a recent search for all channels so I can watch BBC SD, but this didn't fix the problem. Maybe I need to delete the channels completely and re-search?

   Anyone else is having same problem?

   Thanks
   Richard

   | Mon 18 Dec 2017 11:14:44 #1 |
2. 

   Martin Liddle
   

   special member
   Joined: Feb '11
   Posts: 4,618

   online

   Start by telling us which model of Humax box you have.

   | Mon 18 Dec 2017 11:26:40 #2 |
3. 

   richlion2
   

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   Joined: Nov '14
   Posts: 4

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   I don't remember now, I will check when I am back at home...

   | Mon 18 Dec 2017 11:33:23 #3 |
4. 

   richlion2
   

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   Joined: Nov '14
   Posts: 4

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   HDR1000S/1010S

   | Mon 18 Dec 2017 18:36:38 #4 |
5. 

   grahamlthompson
   

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   Joined: Feb '11
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   I reckon it's a issue with your communal dish. The HD channels are a little harder to get as the forward error correction used favours bandwidth at the expense of making them less robust.

   Tune to 102. Home - Settings - System Information - Signal Info

   What does it say about tuner 1 at the end of blue Strength and Quality bar graphs ?

   | Mon 18 Dec 2017 18:45:24 #5 |
6. 

   richlion2
   

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   Joined: Nov '14
   Posts: 4

   offline

   Hi,

   both tuners 1 and 2 are showing strength as Normal and Quality Good. Although strength is fluctuating around 60%.

   Thanks,
   Richard

   | Mon 18 Dec 2017 19:37:34 #6 |
7. 

   grahamlthompson
   

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   Joined: Feb '11
   Posts: 14,442

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   richlion2 - 11 minutes ago  » 
   Hi,
   both tuners 1 and 2 are showing strength as Normal and Quality Good. Although strength is fluctuating around 60%.
   Thanks,
   Richard

   Mine is 100/100. How does the signal from the SD channels look ?

   | Mon 18 Dec 2017 19:51:05 #7 |

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