DTR-T2000 Maintenance Mode « My Humax Forum

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DTR-T2000 Maintenance Mode

(12 posts)

mistersparky

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Hello everyone!

Can anyone offer some advice on getting my DTR-T2000 into maintenance mode? I’ve tried following the instructions here: http://support.youview.com/articles/Self_Service_FAQ/How-do-I-perform-a-maintenance-mode-recovery-1370864319647/?q=mauntenance+mode&l=en_US&fs=Search&pn=1 but have not had any luck. I’ve also tried various different variations (VOL – instead of down navigation, holding buttons before connecting power to the device, etc.). Is there something obvious I am missing?

| Sat 9 May 2015 13:28:31 #1 |
JamesB

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Same question was asked a few months ago on the YouView forum. Response there (https://community.youview.com/youview/topics/dtr-t2000-maintenence-mode?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Breply_id%5D=15320111#reply_15320111) seems to have been successful for that user.

| Sat 9 May 2015 13:50:30 #2 |
Barry

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Welcome to our Forum

I'm not sure those instructions are correct, instead of pressing down arrow on remote try touching down arrow on front on unit central control.

| Sat 9 May 2015 14:00:13 #3 |
JamesB

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It's the official YouView advice. That's pretty poor, if it's wrong.

| Sat 9 May 2015 14:24:17 #4 |
Barry

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Definitely think it is wrong, been trying on my DTR T2000 using the remote and no go.

| Sat 9 May 2015 14:31:21 #5 |
mistersparky

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Thanks everyone for the replies.

Barry - 1 day ago »
Welcome to our Forum
I'm not sure those instructions are correct, instead of pressing down arrow on remote try touching down arrow on front on unit central control.

Looks like this was it. I managed to get it working via the following steps:
- Disconnect power to the device.
- Reconnect power, but do not turn on.
- Press and hold the down-arrow navigation button on the front of the box (not the remote) for five seconds.
- A prompt to enter maintenance mode should appear. Press the power button on the front of the box (not the remote) to enter maintenance mode. This needs to be done within a set time, or the box will boot normally.
That allowed me to enter maintenance mode, reset the device and format the newly installed 2TB drive (!!!).
| Mon 11 May 2015 11:21:53 #6 |
JamesB

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Thanks for the feedback. I wonder why YouView can't seem to get the Maintenance Mode instructions right.

| Mon 11 May 2015 11:33:37 #7 |
harvey_twyman

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Pressing the down arrow on the front panel worked for me too.

Humax - Get Your Facts Straight !!

| Tue 12 May 2015 21:21:46 #8 |
JamesB

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harvey_twyman - 18 minutes ago »
Pressing the down arrow on the front panel worked for me too.
Humax - Get Your Facts Straight !!

The responsibility is ultimately YouView's, as YouView are in control.

| Tue 12 May 2015 21:45:15 #9 |
Barry

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Youview have acknowledged a message I sent them about this error, and have passed it on to the appropriate dept.

Humax Towers also info'd

| Sat 16 May 2015 10:31:15 #10 |