Freesat don't give an email address on their website and their premium rate phone number doesn't appear to have geographical alternative. However the Help page (www.freesat.co.uk/help) did provide the following FAQs when I typed 'itv player postcode' into the search field.
Can I get ITV Player on Freesat?
ITV Player is available on all Freesat HD with Freetime and Freesat+ HD with Freetime boxes, as well as selected Freesat HD and Freesat+ HD boxes. Look for the logo alongside your box or TV here.
Can I get ITV HD on Freesat?
ITV HD is available to viewers in England, Wales and those viewers in the Border TV region on channel 119.
Scottish viewers of STV cannot currently recieve ITV HD although STV HD will launch in April 2014
Viewers in the Cannel Islands can watch ITV HD by pressing the red button from ITV when prompted on screen. Only certain programmes from ITV HD will be available to viewers in the Channel Islands.
So all that backs up exactly what I have been stating that the situation should be, but of course it isn't like that.
As for who is at fault I don't really care. As a consumer I expect the products I buy to what they are advertised to do.
Humax or Freesat?
Who cares?
Just get it fixed please.
| Tue 1 Oct 2013 16:35:08
#10 |