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FVP-5000T - Channel Group Problem

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    HughA

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    My FVP-5000T keeps losing its channel group setting. It keeps setting itself to HD mode. I change it back to TV mode and all the channels show in the EPG, but next time I look at EPG it has changed back to HD channels only. I had this same problem a year ago and HUMAX replaced my unit with a new one which has been fine until the last few days.
    Has anyone else experienced this and found a solution? I have tried rebooting without any success. I'm reluctant to try resetting to factory settings in case I lose my recordings.

    | Mon 29 Oct 2018 19:49:02 #1 |
  2. grahamlthompson

    grahamlthompson

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    I had that for a while the reset sorted it out. You won't lose your existing recordings if you avoid the option that formats your hard disk. You will need to re-enter the recording schedule so take photos of this with a digital camera or smart phone.

    | Mon 29 Oct 2018 19:52:43 #2 |
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    A1944

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    I have a recollection reading somewhere on here of a method to lock the group that you want to use. I have a favourites group which I call "Main", but every time I go to the EPG it has reverted to TV.

    Does anyone remember this method and would it help HughA?

    | Mon 29 Oct 2018 20:06:44 #3 |
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    HughA

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    Thanks Graham, I'll give it a try.

    | Mon 29 Oct 2018 20:19:46 #4 |
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    HughA

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    Reset to factory settings solved the problem. Lets hope it doesnt happen again for another year!

    | Tue 30 Oct 2018 15:53:06 #5 |
  6. Stephenesque

    Stephenesque

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    A1944 - 2 days ago  » 
    I have a recollection reading somewhere on here of a method to lock the group that you want to use. I have a favourites group which I call "Main", but every time I go to the EPG it has reverted to TV.
    Does anyone remember this method and would it help HughA?

    I think this was what fixed it for me. The EPG always stays in my Favourites group unless I deliberately change it. I then do this to make it 'sticky' again.

    https://myhumax.org/forum/topic/how-to-make-favourites-sticky-1

    | Thu 1 Nov 2018 18:07:04 #6 |
  7. Stephenesque

    Stephenesque

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    HughA - 2 days ago  » 
    My FVP-5000T keeps losing its channel group setting. It keeps setting itself to HD mode. I change it back to TV mode and all the channels show in the EPG, but next time I look at EPG it has changed back to HD channels only. I had this same problem a year ago and HUMAX replaced my unit with a new one which has been fine until the last few days.
    Has anyone else experienced this and found a solution? I have tried rebooting without any success. I'm reluctant to try resetting to factory settings in case I lose my recordings.

    This earlier thread may shed some light on the problem.

    https://myhumax.org/forum/topic/all-sd-channels-missing-but-they-come-back

    | Thu 1 Nov 2018 18:19:39 #7 |
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    A1944

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    Stephenesque - 1 hour ago  » 

    A1944 - 2 days ago  » 
    I have a recollection reading somewhere on here of a method to lock the group that you want to use. I have a favourites group which I call "Main", but every time I go to the EPG it has reverted to TV.
    Does anyone remember this method and would it help HughA?

    I think this was what fixed it for me. The EPG always stays in my Favourites group unless I deliberately change it. I then do this to make it 'sticky' again.
    https://myhumax.org/forum/topic/how-to-make-favourites-sticky-1

    Yes that looks like what I was thinking about, though I think the last time I tried to do it I couldn't make it work. I must try again, maybe I did something wrong.

    Has anyone else tried it and failed?

    | Thu 1 Nov 2018 19:47:08 #8 |
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    Harters

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    I find to lock into my 'Favourite 1' Group I have to select the desired group, then select the channel I want to view from that group, then press OK/Enter to change to that channel then press OK/Enter again to fix it.

    The only way mine will jump out of 'Favourite 1' is if I select a channel that isn't in that group by entering the channel number manually.

    | Thu 1 Nov 2018 20:24:42 #9 |

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