My Humax Forum » Freeview HD » FVP 4000T, 5000T

HD channels

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    Jaykay1119

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    I have 500t
    I recently moved house and had to do a channel search. It will not find HD channels. I have the numbers to do a manual search for Winter Hill and also changed transmission to DVB-T2 to no avail.
    I have also re set to factory.
    Any help greatly appreciated

    | Mon 12 Jun 2023 7:18:25 #1 |
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    Martin Liddle

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    Jaykay1119 - 1 hour ago  » 
    I have 500t
    I recently moved house and had to do a channel search. It will not find HD channels. I have the numbers to do a manual search for Winter Hill and also changed transmission to DVB-T2 to no avail.
    I have also re set to factory.
    Any help greatly appreciated

    What does the Freeview channel checker report https://www.freeview.co.uk/freeview-channel-checker

    When you get the initial report click on detailed view to get more details. What do you know about the aerial at your new address? Do other devices eg the TV get HD channels?

    | Mon 12 Jun 2023 8:22:44 #2 |
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    Jaykay1119

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    131 channels including 7 HD

    Samsung TV does not recieve HD however, the aerial goes from wall direct to humax and then out to TV so I guess TV would not get HD this way.

    Aerial is brand new with booster in the loft, installed by professional

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    1. Screenshot_20230612_094356_Chrome.jpg (992.6 KB, 7 downloads) 1 year old
    | Mon 12 Jun 2023 8:50:59 #3 |
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    Martin Liddle

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    Jaykay1119 - 5 mins ago  » 
    131 channels including 7 HD
    Samsung TV does not recieve HD however, the aerial goes from wall direct to humax and then out to TV so I guess TV would not get HD this way.

    Sorry I don't agree; no reason why the TV shouldn't receive HD channels when its signal is being passed through the Humax. Do you have power saving in standby set to off on the Humax?

    Aerial is brand new with booster in the loft, installed by professional

    Sorry the attachment isn't helpful. It is the detailed view that might help diagnose the problem. If you have had the aerial installed by a professional then I would say the first thing to do is to discuss the problem with them.

    | Mon 12 Jun 2023 9:01:54 #4 |
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    Luke

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    Jaykay1119 - 14 mins ago  » 
    Samsung TV does not recieve HD however, the aerial goes from wall direct to humax and then out to TV so I guess TV would not get HD this way.

    As Martin says when the FVP-5000T passes the signal to the TV it passes it on its entirety , regardless of the tuning by the FVP-5000T?

    Is it an HD TV with an HD tuner?

    | Mon 12 Jun 2023 9:05:46 #5 |
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    Luke

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    Jaykay1119 - 43 mins ago  » 
    131 channels including 7 HD

    It looks like you didn't click on the "detailed view" as Martin suggested.

    Here is a direct link to the detailed view.
    https://www.freeview.co.uk/corporate/detailed-transmitter-information
    I.e.

    Are there any non-HD channels missing?

    Jaykay1119 - 43 mins ago  » 
    Aerial is brand new with booster in the loft, installed by professional

    As the signal is strong anyway, do you know why a booster was installed?
    It could be that you are suffering from an overload

    What are the signal and quality readings for HD frequency number (35)?

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    1. Jaykay119_reception_prediction.JPG (28.5 KB, 6 downloads) 1 year old
    | Mon 12 Jun 2023 9:21:36 #6 |
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    Jaykay1119

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    As far as I can tell non HD channels are all OK.

    Channel 35 is showing strength 0% and quality 0%

    | Mon 12 Jun 2023 9:50:15 #7 |
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    Jaykay1119

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    It won't let me attach the detailed view, it's downloaded in excel format

    | Mon 12 Jun 2023 9:51:22 #8 |
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    Martin Liddle

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    Jaykay1119 - 7 hours ago  » 
    It won't let me attach the detailed view, it's downloaded in excel format

    Please tell us what the signal strength and quality is when tuned to BBC1 SD?

    | Mon 12 Jun 2023 17:15:17 #9 |
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    Jaykay1119

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    BBC 1 SD.
    Strength is. 71%
    Quality is. 100%

    | Tue 13 Jun 2023 6:57:02 #10 |

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