Yes checked this morning chan 32 gone again ....
My Humax Forum » Freeview HD » HDR 1800T, 2000T
HDR-2000t COM7 MUX problem
(297 posts)-
| Thu 27 Aug 2015 10:29:35 #151 |
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Barry - 1 month ago »
Thanks for the replies, will pass up the line to Humax Towers.
Humax are still investigating - I think they as baffled as we are to be honest.Hi Barry
Perhaps you could let Humax Towers know we are back in the mire!
I don't know whether it is related but in the ~ 22 hour period bewteen my last having COM7 reception and noticing it had dissapeared, the Reading area had some torrential downpours (~09:00 on Wednesday 26 August).
Regards
Scott
| Thu 27 Aug 2015 17:46:26 #152 | -
My contact at Humax Towers has left the company unfortunately.
Whilst I'll endeavour to ensure they are still aware those who continue to have problems should report issue to humax support, and keep reporting it each time you come across the issue.
I've seen a couple of reports emails are 'bouncing' using the above address, if that happens let me know in this thread.
| Thu 27 Aug 2015 18:31:58 #153 | -
Scott McC - 59 minutes ago »
Hi Barry
Perhaps you could let Humax Towers know we are back in the mire!
I don't know whether it is related but in the ~ 22 hour period bewteen my last having COM7 reception and noticing it had dissapeared, the Reading area had some torrential downpours (~09:00 on Wednesday 26 August).
Regards
ScottNow you mention it, I seem to remember last time wondering if it was related to the sudden change to very wet weather.... Maybe there's a leaky roof somewhere!
| Thu 27 Aug 2015 18:47:58 #154 | -
Yes, got back from hols yesterday, COM7 gone on Humax box but ok on Sony TV.
| Sat 29 Aug 2015 12:09:32 #155 | -
Barry - 3 days ago »
My contact at Humax Towers has left the company unfortunately.
Whilst I'll endeavour to ensure they are still aware those who continue to have problems should report issue to humax support, and keep reporting it each time you come across the issue.
uksupport@humax-digital.co.uk
I've seen a couple of reports emails are 'bouncing' using the above address, if that happens let me know in this thread.Hi Barry
Thanks for your continued support and efforts to take this up with Humax. I'm sure I'm not alone in hoping that at some point we get a technical explanation as to the "why" we are having this problem. Even if I continued to get no COM7, a reason for it's absence would at least be something.
| Mon 31 Aug 2015 15:25:38 #156 | -
Scott McC - 3 hours ago »
Hi Barry
Thanks for your continued support and efforts to take this up with Humax. I'm sure I'm not alone in hoping that at some point we get a technical explanation as to the "why" we are having this problem. Even if I continued to get no COM7, a reason for it's absence would at least be something.Is it not a signal strength issue?
| Mon 31 Aug 2015 18:36:44 #157 | -
Probably being a bit too hopeful here but I don't suppose anyone has heard anything new on how/when we might get our Com7 back?
| Fri 9 Oct 2015 10:34:20 #158 | -
I have got COM7 back today, after an automatic overnight software update (BT Youview). It would be nice if it stayed permanently this time.
| Wed 14 Oct 2015 18:41:31 #159 | -
Well spotted - I can see it again too. I did a retune last weekend and it definitely wasn't there then!
Hopefully here to stay this time
| Thu 15 Oct 2015 19:57:15 #160 |
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