Hello, wonder if any one can help me. I recently purchased a HDR 2000T and brought a Humax dongle to connect to the internet. We've just gone over to BT infinity. We can connect up to the internet ok, and can watch BBC I player, Sport, News and link onto Wikipedia. We can also link up to You Tube, can search and the searched items come up. But they won't play. It did at first, but no more. We only connected up on the 29th July so hasn't been long. I've tried turning Hub off and the box leaving as advised by someone from Humax. Then turning back on, but to no avail. My speed is between 48-54 Mbps. Any ideas please.
My Humax Forum » Freeview HD » HDR 1800T, 2000T
Help please
(71 posts)-
| Sun 3 Aug 2014 19:12:32 #1 |
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Welcome to our Forum
Is it just YouTube you are having problems with or are all portal apps non functional now?
| Mon 4 Aug 2014 10:17:57 #2 | -
Sorry been out most of the day. Yes it's just You Tube. You can open up the apps and search , and searched items comes up. But they just won't play. The loading circle just keeps going round.
My speed is at 54 Mbps it's connected with a Humax dongle. Really baffled.| Mon 4 Aug 2014 17:18:16 #3 | -
Tried what the Humax advisor told me to do again ( turning the Box off, then turned off at the mains, then turning off Hub...). But still the same, ok am happy box is working perfectly. And it's not the end of the world. However when you've got something there that won't work it niggles.
The Humax advisor hasn't got back to me like he promised.
So trying to sort out via here....any one any ideas please. X| Tue 5 Aug 2014 8:27:41 #4 | -
You could try deleting the associated cookie, but please don't go messing with anything else on the service menu!
To delete the cookie use the last item on the hidden service menu.
| Tue 5 Aug 2014 8:45:09 #5 | -
Showing my complete ignorance here but what's a cookie........
| Tue 5 Aug 2014 8:58:55 #6 | -
In this case it's what Youtube is using to help remind it what you were up to previously and some other details about your set-up. If Its not there it will be reconstructed from scratch the next time you try to use Youtube.
| Tue 5 Aug 2014 9:04:25 #7 | -
Hi tried that still nothing re You Tube.
| Tue 5 Aug 2014 9:38:27 #8 | -
Susan - Is it music videos that are causing you grief per chance? Can you post the name of a video you have tried to play.
| Tue 5 Aug 2014 10:27:53 #9 | -
No not tried music videos. A Lot of the Minecraft videos. Tony Benn, paradise Island Maldives. Tried lots of different ones. Someone from Humax has asked if I've changed the ports......but wouldn't have a clue about how to start to check. He asked " you will need to ensure that the following ports are opened on your router for the Humax box
Http:80
Http:8080
SSL 443
Not very technically minded.| Tue 5 Aug 2014 10:44:13 #10 |
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