In course of trying to det up file sharing ( see another thread) something has caused my attempts to play back recorded shows to fail with the warning "not supported file format"
Can you please help me solve this, hopefully without detroying the recordings on the hard disk.
Thanks in anticipation. 
@grahamthompson wrote in previous thread
You need to provide details of the file that is not supported. Download MediaInfo, open the file and select treeview. Export the text to a text file and post the details in your new thread.
Is there confusion here? the items im question are Freesat recordings on the Humax HDR, not those on my computer.
cerclebois - 47 minutes ago »
@grahamthompson wrote in previous threadYou need to provide details of the file that is not supported. Download MediaInfo, open the file and select treeview. Export the text to a text file and post the details in your new thread.
https://mediaarea.net/en/MediaInfo/Download/Windows
Is there confusion here? the items im question are Freesat recordings on the Humax HDR, not those on my computer.
Have you tried turning off the box power for 5 minutes and then restoring the power and booting the box after the initial boot to start the clock (pull out the rear power connector) ? Your other post was very confusing as the message could be generated by attempting to stream a file on the PC in a format not supported by the box.
I have tried your suggestion twice, each with a longer than 5 minute power down. Firstly I pulled the plug on picture's appearance; secondly on Freesat emblem's. Neither have resolved the problem.
cerclebois - 1 minute ago »
I have tried your suggestion twice, each with a longer than 5 minute power down. Firstly I pulled the plug on picture's appearance; secondly on Freesat emblem's. Neither have resolved the problem.
Is it just one recording or all of them ? I wasn't suggesting you pull the plug with box on. Remove the power with the box in sby.
I haven't examined all, but as both recent and much earlier ones are affected, I'd guess "all".
Seems your box has lost access to the decryption key. What happens if you make a short instant recording ? Can you pause live content ?
I haven't examined all, but as both recent and much earlier ones are affected, I'd guess "all".
I've tried again. This time I am told that I have no recordings, yet the usage is @31%.
cerclebois - 4 minutes ago »
I haven't examined all, but as both recent and much earlier ones are affected, I'd guess "all".
I've tried again. This time I am told that I have no recordings, yet the usage is @31%.
Not looking good. All I can suggest is you try a reset to factory defaults.
Then won't I lose everything? As you say that would not be good. 
As to you post @ 15:56:23 both making short recording and pausing live content are OK.
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