My Humax Forum » Miscellaneous » Other Humax Products

Humax Direct now back on line

(8 posts)
  1. Barry

    Barry

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    As per subject see:

    http://www.humaxdirect.co.uk/

    | Fri 22 May 2015 9:44:15 #1 |
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    JamesB

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    Hmm. No refurbished Fox boxes. Gone for good?

    No info on warranties, unless I'm missing something. Maybe the site's still being developed.

    | Fri 22 May 2015 11:15:26 #2 |
  3. Barry

    Barry

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    Just checked warranty situ James:

    'Standard 1 year on new and 2 if you register'

    Is the response I received from Humax Towers.

    | Fri 22 May 2015 13:15:24 #3 |
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    JamesB

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    Thanks Barry.

    I suppose some of the retailers (such as JL) would kick up a fuss if the 2nd year was just included as standard.

    | Fri 22 May 2015 13:38:25 #4 |
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    Sojo

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    Two years warranty unless otherwise stated. It states on the Grade A units 1 year warranty.

    'Product Guarantees – General

    Unless otherwise stated, all products supplied are covered by the terms and conditions of the
    manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults
    caused by accident, neglect and misuse. This guarantee is personal to the buyer, and is not
    assignable or otherwise transferable to any third party except with the prior written consent of Humax
    Direct Limited. Further information is available on our Warranty Cards concerning our
    Product Guarantee.'

    | Fri 22 May 2015 14:24:42 #5 |
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    JamesB

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    Sojo - 6 minutes ago  » 
    Two years warranty unless otherwise stated. It states on the Grade A units 1 year warranty.
    'Product Guarantees – General
    Unless otherwise stated, all products supplied are covered by the terms and conditions of the
    manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults
    caused by accident, neglect and misuse. This guarantee is personal to the buyer, and is not
    assignable or otherwise transferable to any third party except with the prior written consent of Humax
    Direct Limited. Further information is available on our Warranty Cards concerning our
    Product Guarantee.'

    I've seen that before, but I don't see how it fits with Humax's reply to Barry that the standard warranty for a new box remains at one year. Especially given that the website no longer mentions this.

    I did wonder if it was something that would get cleared up in the revamp of the site, but it seems cloudier than before.

    | Fri 22 May 2015 14:38:03 #6 |
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    DEphead2004

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    Got sent a message today that the new site for Humax Direct Products is live

    https://www.humaxdirect.co.uk/

    | Thu 28 May 2015 17:00:40 #1 |
  8. Barry

    Barry

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    Keep up at the back, posted 6 days ago

    https://myhumax.org/forum/topic/humax-direct-now-back-on-line

    Edit 29/5 - posts now moved into link (this thread)

    | Thu 28 May 2015 17:08:49 #2 |

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