Bought this from John Lewis 3 months ago. Been having problems of Ch3 (ITV) dropping out and only having flashes of picture with clips of sound. UHD 103 is ok but of course, does not carry local news.
Spoke to John Lewis who passed me over to Humax Tech Team.
Seems this is a known fault, 'is being worked on' but have no idea when (or if) it will be rectified. They are aware of others having the same problem.
Transferred me back to JL who are more than happy to either, refund full cost, supply a new Aura or a different box (no doubt costing more).
Agreed to hold off for a period (up to the 2 year JL guarantee when the offer will still be available.
Decided to wait a bit however, the problem which had happened only 3 times in 4 moths has recurred twice in the last couple of days.
My Humax Forum » Freeview HD » Aura UHD
ITV not working
(14 posts)
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| Sun 1 Jun 2025 16:58:56 #11 |
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lol tell my wife that, I have told her the HD channels are better.
Now having more channels playing up, film4, itv2 and a few more I can't remember.| Sun 1 Jun 2025 20:39:17 #12 | -
I think there may have been an update today?
I tried to change channel earlier and a FreeView dialogue box came up asking the country, I Ok's England and all was normal after that, no further questions about region.
I can only think the FreeView app was updated in the background, if it was lets hope this cures the ITV issue.| Mon 2 Jun 2025 0:02:53 #13 | -
This is fix for ITV not working, well it worked for me
The first part is to follow a post by VitaminD
Post is in Aura Changes Recording Channel
Having followed the instructions you will have done two manual channel searches for BBC A and BBC B
Now you need a third manual channel search, enter your transmitter
as under D3&4 - Transmission DVB-T - Channel is whatever your local one is. Mine is 44 on the Emley Moor transmitter| Thu 5 Jun 2025 15:55:55 #14 |
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