Lock up / freezing « My Humax Forum

My Humax Forum » Freeview HD » FVP 4000T, 5000T

Lock up / freezing

(12 posts)

vandelay

junior member
Joined: Oct '15
Posts: 5
offline

Has anyone else experienced lock-ups or freezing with the new FVP-4000T?

I've encountered one total system lock-up, the power light was showing power on, but there was nothing displayed on the TV screen and the box did not respond to key presses. I had to power-off at the wall.

It also seems to get stuck when I manually check for software updates. Live TV is still displayed in the background but the box is stuck checking and does not respond to any commands. Again it had to be powered-off at the wall.

| Thu 15 Oct 2015 8:34:59 #1 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

Welcome to our Forum

What software version does your unit have?

Not experienced any lock ups on 1.00.59, except for the 'check for software update' one you mention.

| Thu 15 Oct 2015 8:52:08 #2 |
blowback

member
Joined: Oct '15
Posts: 17
offline

No lockups for me so far, but it's early days. I noticed the "Eye Test" app will crash the box...but I can live without the Eye Test app....

| Sun 18 Oct 2015 16:16:18 #3 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

I suspect the OP has old firmware which was prone to lock-ups, but until they respond cannot advise further.

| Sun 18 Oct 2015 17:02:36 #4 |
vandelay

junior member
Joined: Oct '15
Posts: 5
offline

Out of the box it was running an earlier software version, but it upgraded to 1.00.59. I've not experiencing it since, so hopefully a one off.

| Mon 19 Oct 2015 8:06:32 #5 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

Thanks for updating us, earlier firmware most likely the cause.

| Mon 19 Oct 2015 8:32:32 #6 |
vandelay

junior member
Joined: Oct '15
Posts: 5
offline

The freeze occurred after the software update when I was running 1.00.59.

| Mon 19 Oct 2015 8:34:46 #7 |
homerj30

new member
Joined: Oct '15
Posts: 1
offline

My box did the same it to was on the up to date software I did however notice that the box was very hot to the touch so I wonder if it had over heated and that caused it to crash.

| Mon 19 Oct 2015 15:34:12 #8 |
prking

senior member
Joined: Sep '15
Posts: 89
offline

I'm on 1.00.59 and have had one lock up in just under two weeks. It happened when I tried to turn the box on after it had been on Standby all day.

| Sat 24 Oct 2015 8:08:19 #9 |
Notsofastmatey

member
Joined: Oct '15
Posts: 10
offline

I've had 3 lockups when browsing content via DLNA on a PC on the network. Software is up to date...

| Thu 29 Oct 2015 8:36:05 #10 |