My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Lost recordings;HDD failure?

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    Redw

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    Watch telly, go to bed, thunderstorms in vicinity but no direct strikes here.Had set the box to record some programmes. Next evening turn on telly and notice NO recordings! Not only have the approx. 90% full vanished, the box will not record at all; directly nor planned!
    Am I looking at hard drive failure?
    If so, where do I go in France to have a new one fitted with a view to trying to recover the lost recording?

    | Sun 22 May 2022 18:09:31 #1 |
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    Martin Liddle

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    Redw - 4 hours ago  » 
    Watch telly, go to bed, thunderstorms in vicinity but no direct strikes here.Had set the box to record some programmes. Next evening turn on telly and notice NO recordings! Not only have the approx. 90% full vanished, the box will not record at all; directly nor planned!
    Am I looking at hard drive failure?

    I would say it is either a hard drive failure or a fairly common fault on the motherboard that means the hard drive becomes inaccessible.

    | Sun 22 May 2022 22:26:30 #2 |
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    Redw

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    Thank you Martin.
    Any idea where I can get it fixed?

    | Tue 24 May 2022 18:01:56 #3 |
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    Martin Liddle

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    Redw - 2 hours ago  » 
    Any idea where I can get it fixed?

    Digirepairs in Northern Ireland are the only repair company That I know of that can fix the second fault I mentioned. See https://www.digirepairs.co.uk/product/humax-set-top-box-repair-bookingt

    | Tue 24 May 2022 20:37:58 #4 |
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    Redw

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    Many thanks Martin,

    Motherboard fault repaired and box working normally again...

    Regards

    | Thu 16 Jun 2022 13:42:29 #5 |
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    Martin Liddle

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    Redw - 40 mins ago  » 
    Motherboard fault repaired and box working normally again...

    Please keep us posted if it fails again.

    | Thu 16 Jun 2022 14:24:00 #6 |

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