My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

new box 4 days ago -stopped working

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    duncanbbd

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    Ok, 20 minutes later the box is now working ?
    What the heck is happening ?

    | Tue 6 Jan 2015 0:15:12 #11 |
  2. REPASSAC

    REPASSAC

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    The Simlink setting should be somewhere in the TV's menua.
    If this happens again instead of factory resetting the unit try powering up and down the TV and not touching the unit.

    With Simlink active your TV controls the power state on the unit.

    | Tue 6 Jan 2015 6:57:53 #12 |
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    duncanbbd

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    the box then stopped working shortly after.

    I have thought about it and I think you are right, this Simlink is causing the problem between the LG TV and the Humax box.
    I can't see any setting for Simlink so will check this out further.

    thanks

    | Tue 6 Jan 2015 7:37:50 #13 |
  4. REPASSAC

    REPASSAC

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    Found this:

    Turn on the LG TV and press the "Menu" button on the remote control.

    Push the down-arrow directional button on the remote control to select "Option" and highlight "SimpLink," then press the directional button again to turn off the SimpLink feature.

    Suggest both the TV and the Humax are then placed into standby (you may have to power cycle the Humax once as well).
    Hopefully that should solve the problem.

    | Tue 6 Jan 2015 8:02:26 #14 |
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    duncanbbd

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    Hi have seen that information also, but the Simplink option is not present

    have tried removing the HDMI cable and using a SCART cable. surely that should work ?

    thanks for advice

    | Tue 6 Jan 2015 8:18:38 #15 |
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    duncanbbd

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    initially the scart cable did not work.

    but powered all off and then on.
    seems to be ok at moment. will see what it is like when I get home after work

    | Tue 6 Jan 2015 8:37:02 #16 |
  7. REPASSAC

    REPASSAC

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    HDMI-CEC only works over HDMI so you should be fine with SCART (but with a lower picture quality).
    What is the LG TV model?

    | Tue 6 Jan 2015 9:34:28 #17 |
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    duncanbbd

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    Scart cable seems to work fine so far.

    LG 32LD490 - ZB
    manufactured October 2010

    | Tue 6 Jan 2015 19:13:02 #18 |
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    duncanbbd

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    none so blind as they say.

    there is a Simplink button on the remote control !
    i have just switched off, will try

    | Tue 6 Jan 2015 19:27:06 #19 |
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    duncanbbd

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    this box is again not working, surely I don't havve to spend hours trying to get it to work ???

    don't care if it's the TV, Box, Ethernet, HDMI - it's not working as its supposed to - surely these things are supposed to work together ?

    will be visiting Currys where I bought the box 14 days ago.

    | Thu 8 Jan 2015 23:18:51 #20 |

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