Rebooting « My Humax Forum

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Rebooting

(14 posts)

Lankeylass

junior member
Joined: Apr '19
Posts: 5
offline

Why is my freesat hdr keep rebooting itself while watching programs?

| Sat 7 Mar 2020 17:15:31 #1 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
offline

You need to provide more information. Is it any channel in particular, what signal strength, how long has this been happening.

In fact as much as possible. You post is the equivalent of emailing a doctor with the symptoms I am unwell.

| Sun 8 Mar 2020 7:23:36 #2 |
Trev

special member
Joined: Apr '18
Posts: 530
offline

Lankeylass - 10 hours ago »
i do not understand the question
'We' don't understand yours either.
Box model would be a good starting place (along with the other stuff suggested above).

| Sun 8 Mar 2020 8:56:40 #3 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

Lankeylass - 18 hours ago »
Why is my freesat hdr keep rebooting itself while watching programs?

Mine doesn't. Can only suggest you photograph your recording schedule and do a reset to factory defaults. You will have to re-enter your recording schedule and change any setting you have changed from defaults.

Check and post what software version you have in case you have missed a software update.

If it persists try disconnecting the box internet connection in case it's a router issue.

eg

Box volume setting, Digital audio out setting.

| Sun 8 Mar 2020 11:41:31 #4 |
Lankeylass

junior member
Joined: Apr '19
Posts: 5
offline

my humax box is hdr 1000s and it switches itself off and then it restarts itself, only just started to do this, i have checked for software updates, there are none.

| Sun 8 Mar 2020 20:56:37 #5 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

Lankeylass - 21 mins ago »
my humax box is hdr 1000s and it switches itself off and then it restarts itself, only just started to do this, i have checked for software updates, there are none.

If for some reason you missed the last update you won't find one. So you could have out of date software, If you follow my post above. Try the reset to factory defaults and post what software you have and if it;s not the latest how to update it from a file downloaded from the internet using a usb memory stick. You may for instance have had a mains surge that has corrupted the box memory. A reset should sort this out.

First thing to try is the reset.

| Sun 8 Mar 2020 21:21:48 #6 |
Lankeylass

junior member
Joined: Apr '19
Posts: 5
offline

This is the software that is on my box now UKSFAA 3 00 96 is this the latest version? if not how do i get the latest version. thank you for all the help

| Mon 9 Mar 2020 9:03:53 #7 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

Lankeylass - 26 mins ago »
This is the software that is on my box now UKSFAA 3 00 96 is this the latest version? if not how do i get the latest version. thank you for all the help

That's the latest. Did the reset fix the issue ?

| Mon 9 Mar 2020 9:31:12 #8 |
Lankeylass

junior member
Joined: Apr '19
Posts: 5
offline

I am not sure if the reset has worked as I have only just done it.
One thing I did notice is that all the recordings are still there.

| Mon 9 Mar 2020 16:02:19 #9 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
offline

Lankeylass - 44 mins ago »
I am not sure if the reset has worked as I have only just done it.
One thing I did notice is that all the recordings are still there.

Normal - you do need to re-input your schedule however.

| Mon 9 Mar 2020 16:47:25 #10 |