TV Guide / Individual Info Management

(3 posts)

Martinthegreat

new member
Joined: Dec '20
Posts: 3
offline

I cannot get the TV guide on myhumax.net. Clicking on the TV guide link takes me to "Individual Info Management". Is this a common issue? Can anyone help at all please? Thanks, Martin.

| Mon 7 Dec 2020 13:52:30 #1 |
Barry

senior admin
Joined: Feb '11
Posts: 11,035
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Have you registered your device on myhumax.net?

See this FAQ

| Mon 7 Dec 2020 14:14:07 #2 |
pigolato

member
Joined: Aug '18
Posts: 48
offline

This happens to me using Chrome Browser on a PC, when I click on TV guide before logging in. Once that happens, you get sent to "Individual Info Management", wether logged in or not.
The way to get back is to clear cookies (settings>Privacy and security in Chrome), and then it works as it should, as long as you dont forget to log in first.

| Tue 8 Dec 2020 8:36:12 #3 |

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