My Humax Forum » Freeview HD » YouView DTR-T

Youview Remote buttons sporadically unresponsive

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    zebediah

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    Joined: Oct '15
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    The buttons on my remote cause the PWR button to light up(everytime), but only work approx 1 in 5 presses. Pressing hard doesn't seem to make a difference.

    I have tried:
    changing batteries
    opening up the remote and cleaning contacts
    resetting the remote
    powering down the box
    checked the infrared is working by looking at it through a camera

    My first thought was to buy a new remote, but i am not convinced this will work as my remote is clearly transmitting with every button press.

    any ideas?
    box is 2 years old.

    cheers

    | Sat 3 Oct 2015 21:47:33 #1 |
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    zebediah

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    Joined: Oct '15
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    Just to confirm i have checked the infrared transmitter on the remote is working by looking at it through the lens of a camera. It consistently transmits.... just doesn't often change the channel, affect the volume etc. Can take 10 to 20 keypresses now to affect a change.

    | Sun 4 Oct 2015 14:46:27 #2 |

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