My Humax Forum » Freeview HD » HDR 1800T, 2000T

1800T crashes, sometimes for days

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    ithornton

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    Hello. Help and advice appreciated please.

    My parents bought an HDR 1800T a couple of months ago. It crashes/becomes unresponsive (sometimes for days).

    It works fine (all channels, records, playsback) until it crashes. I have tried basic sensible things: power, factory settings, looking for software updates (none since 2018), changing the LAN cable, plugging LAN cable directly into router – but no luck yet.

    Any bright ideas? Or is this it - just old/low spec software?

    Many thanks

    | Wed 22 Jun 2022 7:35:31 #1 |
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    StuartZ

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    I can't help with the problem, other than to say that I have an 1800T bought about six months ago and do not have this problem. I don't think that it has crashed even once.
    Perhaps it is some sort of hardware problem. I suggest they take it back to the store and exchange it or get a refund.

    | Wed 22 Jun 2022 17:21:33 #2 |
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    ithornton

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    Great - thanks Stuart. Even that is reassuring to know. Will do the warranty process.

    | Thu 23 Jun 2022 12:07:21 #3 |
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    StuartZ

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    If someone had a washing machine that just stopped working for a couple of weeks they would be back to the retailer to either, fix it, replace it or give a refund.
    For some reason if it is an electronic device people seem to accept the problem and live with it.
    Why is this?

    | Thu 23 Jun 2022 20:34:28 #4 |
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    Rogerxx

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    I have one, tell them not to press red button
    Rx

    | Tue 28 Jun 2022 13:55:36 #5 |

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