My Humax Forum » Freeview HD » HDR 1800T, 2000T

2000T/1TB: No HD channels, but TV has.

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    Stutz788

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    Hello All,
    I joined this forum hoping to solve a problem with my new 2000T 1TB HDR.

    I recently became unemployed, so I've had to cancel my Virgin Media TiVo TV package.
    I bought the 1TB 2000T as a replacement service.

    Now to my problem;-

    Having set up the device and auto-tuned, it failed to pick-up any of the HD channels available.
    My LG TV, with in-built Freeview HD, does pick-up all the available HD channels using the same antenna and auto-tune.

    As the two devices are in the same location, I swapped the antenna connection between the two, so that the signal strength and connection were exactly the same to auto-tune on each device. The results are the same, no HD chs on the 2000T, but all HD chs on the TV.

    As a new user of the 2000T, is there some tuning step that I'm missing out?

    Any, and all, help and advice in this matter would be greatly appreciated.

    | Wed 27 May 2015 8:50:08 #1 |
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    Martin Liddle

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    Stutz788 - 38 minutes ago  » 
    Having set up the device and auto-tuned, it failed to pick-up any of the HD channels available.

    What is the signal strength and quality when tuned to the SD version of BBC1? What is you post code (first 4 characters if you don't wish to divulge full post code)?

    | Wed 27 May 2015 9:30:44 #2 |
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    Stutz788

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    I apologise for the length of time I've taken to reply to your post. Family matters intervened.

    BBC 1 (Scotland) SD.
    Signal strength 43%
    Quality 100%

    Postcode G73 3..
    Local transmitter is Black Hill/ Kirk 'o Shotts, about 18 miles as the crow flies ... No intervening high ground.

    The two storey house has an inside loft aerial, would a signal amp help?

    What puzzles me is that whilst the Human box fails to locate any HD channels, when I switch the aerial lead to the LG TV it picks up all the HD channels using exactly the same aerial and connections.

    | Sat 30 May 2015 18:46:38 #3 |
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    humax14

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    I have the same problem. Did you ever resolve it?

    | Sun 6 Mar 2016 7:59:59 #4 |
  5. grahamlthompson

    grahamlthompson

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    humax14 - 1 hour ago  » 
    I have the same problem. Did you ever resolve it?

    Have you checked to see if the missing channels are there but have channel numbers higher than 800 ?

    | Sun 6 Mar 2016 9:22:58 #5 |

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