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4000t Netflix Youtube Apps have disappeared

(4 posts)
  1. User has not uploaded an avatar

    ward_ja

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    Joined: Apr '16
    Posts: 7

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    I can't see any Apps except iPlayer, ITV, CH 4, Ch 5, UK TV Play, Freeview Explore, BBC News, BBC Sport and Info. I've tried powering off and turning back on no change. Can anyone advise ? I dpn't know what's going on. Thanks.

    | Sat 30 Jun 2018 14:30:17 #1 |
  2. grahamlthompson

    grahamlthompson

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    Joined: Feb '11
    Posts: 14,442

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    Still present on my 5000T.

    | Sat 30 Jun 2018 15:18:33 #2 |
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    RawkBob

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    Joined: Jul '18
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    I had this on the 4000T, deleted cookies within the freeview page and they came back.

    Freeview button > Players > navigate to the 'i' in the top right > press plus > select yes.

    | Tue 3 Jul 2018 21:56:14 #3 |
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    ward_ja

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    Joined: Apr '16
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    Hi RawkBob,
    Thanks for the reply.
    It wasn't actually solved using your method but it put me on the right track.
    It turns out that I had to go into the privacy policy and agree and reboot. If you didn't agree to the privacy policy you can't use the Netflix and some other apps.
    Thanks again for taking time to reply.

    | Wed 4 Jul 2018 20:27:58 #4 |

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