9300T ~ Determining S/W version by question by phone

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9300T ~ Determining S/W version by question by phone

(19 posts)

Tembo11

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My parents 9300T has suffered from the freezing issues twice recently, though apparently is currently OK in that they haven't told me it isn't.

They and the box are remote from me so I'd like to see if there is an easy way for me to ask them over the phone to determine if the DTG advised planned software update from Fri 30th Dec actually installed or if I have to set up to do the computer download sometime later

Thanks
Richard

PS
If the box is left in standby overnight as a matter of course is there any reason for the updates not to happen. Does signal strength affect this?

| Mon 2 Jan 2012 11:51:05 #1 |
Barry

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Pressing the following:

Menu
System
Status

Will display the current Software version.

If an OTA had been received they should have been greeted with a pop up when booting the box, advising as such.

| Mon 2 Jan 2012 12:54:17 #2 |
Tembo11

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Barry
Thanks for the info
I'll check to see what if anything they have

| Mon 2 Jan 2012 16:14:05 #3 |
Tembo11

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Barry
Have just done a check with the parents over software versions of their 9300T PVR

Hardware Version Rev 1.0
Software Version UPTTF 1.00.15
Loasader Version 4a.37
System ID 3023 0000
Update Date Dec 17 2008

It is left in standby overnight with the auto-updates enabled but would not seem to have ever done an update properly. The update date is probably when the set was originally configured as it was bought during early 2009

It is around 47Km from Winter Hill transmitter for Granada to which it has been manually tuned to the relevent MUX's

Is the distance from the transmitter an issue and is an update via a null modem now really the only reliable way to achieve this Are there any major possible stumbling blocks or things that can go wrong (I've done computer system upgrades but never such as this)

Thanks
Richard

| Mon 2 Jan 2012 19:29:48 #4 |
Martin Liddle

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The System ID is correct. My guess is that the box is not updating OTA because it needs a reset to default settings. The distance from the transmitter should not be an issue providing the signal quality when tuned to BBC 1 is 100% (or close to it). For information on updating from a PC (including possible problems) see http://www.tynecomp.co.uk/flash9200.html. I am aware of thousands of updates from a PC and I only know of two that rendered the box unusable and both those were very special circumstances that do not apply to the case you are describing.

| Mon 2 Jan 2012 23:56:17 #5 |
Barry

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Richard

Besides what Martin has posted above, the first post in the pinned topic at top of Forum also contains links detailing how to auto, and manually update when an OTA is being transmitted.

| Tue 3 Jan 2012 7:25:50 #6 |
Tembo11

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Many thanks to both for the above

Richard

| Tue 3 Jan 2012 7:56:06 #7 |
Barry

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Richard

Just in case you have not seen my post in the pinned thread.

There is an OTA for the 9300 commencing tomorrow Jan 5th @ 10am.

| Wed 4 Jan 2012 12:22:34 #8 |
Tembo11

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Barry
Thanks
I had also been in direct contact with Humax who have replied with the same note about date and time, that I've forwarded on.

All I have to hope now is that the manually forced update during the period works

Richard

| Wed 4 Jan 2012 13:10:00 #9 |
Tembo11

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Just checked
Forced update worked OK this afternoon with 1.00.26 software and update date of July 2011

Has left it a loader version 4a.37 though

| Thu 5 Jan 2012 21:17:34 #10 |