Hi, for a while now we have been getting some issues with our aerial signal, sometimes the picture goes on and off lots for a while and keeping coming on then saying low or no signal and breaking up then coming back. But them sometimes it’s perfectly fine.
The aerial when first fitted was ok and i cannot remember the exact reason why but we had the guy out again and he positioned the aerial so that it’s kind of pointing inwards to the roof (the aerial is fitted to the side of the house near the gutter) and this was fine for a while so it just got left.
I am wondering if it’s this position that’s causing the issue, after talking to the guy on the phone he said he's installed loads like that and isn't usually an issue.
He is due to come out and look at it but had cancelled a couple of times now so waiting on him to look at it.
I was going to ask him about the position of the aerial and if that can be looked at, I live in Liverpool so winter hill comes up as the first preferred transmitter but when i try to manually add channels from winter hill no signal comes up at all from them. So i am manually tuned to the Storeton transmitter and my 5000T does pick these up although from what i remember the signal strength was always around 70+% and 100% quality but when i look now the strength is regularly 50% and quality around 80-100%
So i wondered if the aerial was pointing in the general direction of Storeton but I’m not sure which direction it even is to tell from looking at the aerial and would it pointing inwards to the roof cause any interference?
It seems strange i cannot get any winter hill signal as well, i'm sure i used to be able to get signal from there.
I think the aerial guy said maybe try using a signal amplifier might help but would rather wait for him to look at it.
If there is a bit of vibration of the floor by the box that sometimes causes it to go off briefly and say loss of signal but the issue happens even when the room is perfectly still as well.
Any help would be great
Thanks
James
