an error occurred while launching the application at humaxtvportal.com

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an error occurred while launching the application at humaxtvportal.com

(37 posts)

tommcn

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Joined: Nov '11
Posts: 3
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Hi,

"an error occurred while launching the application at http://www.humaxtvportal.com"

as of the weekend I get the above error message when trying to connect my pvr to the portal.

Software is current release, dhcp is on auto.

I can ftp to the box ok. It is clearly attempting to access the portal but for some reason cannot.

Any thoughts, I have powered off and disconnected from mains to reset to no avail.

All suggestions gratefully received.

muchos ta

tmm

| Wed 2 Nov 2011 13:21:38 #1 |
Bruce

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Joined: Oct '11
Posts: 3
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Hello TMM,
You are not alone!
Just returned from holiday, looking forward to watching the Indian Grand Prix and I get the same issue.
This occurred at 13.15 UK time on November 2, 2011,

All help would be much appreciated,
Thanks

Bruce

| Wed 2 Nov 2011 13:36:47 #2 |
Barry

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Joined: Feb '11
Posts: 11,040
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Welcome both of you to our Forum

Yep it appears to be down, trying to make contact with Humax Towers, and make sure they are aware.

| Wed 2 Nov 2011 13:51:24 #3 |
Bruce

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Thanks for the quick response Barry; I'll have to do my ironing whilst listening to the radio!

| Wed 2 Nov 2011 14:01:45 #4 |
tommcn

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Joined: Nov '11
Posts: 3
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Hi guys,

thanks, I will check regularily, now I will reprogram the recording settings wiped while resetting it.

muchos ta

tmm

| Wed 2 Nov 2011 17:59:09 #5 |
CAMDENEGGCUPS

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Joined: Nov '11
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THIS IS REALLY HELPFUL - IT IS CLEARLY AN ISSUE AFFECTING ALL (?) USERS. I HAVE ALSO JUST HAD THIS PROBLEM TODAY AND HAVE BEEN MESSING AROUND WITH CABLES AND POWER-LINE ADAPTORS. I WAS CLOSE TO RESTORING TO FACTORY SETTINGS TOO. I WILL HANG FIRE.
THANKS

| Wed 2 Nov 2011 19:29:51 #6 |
Ozmo

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Joined: Nov '11
Posts: 2
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Hello Guys, same problem, very rarely use the portal but just so happens it looks like it went down today. Only got as far as doing the unpluging ritual, luckily didnt reset. I will call Humax tomorrow and hopefully get some answers and post on here tomorrow.

| Wed 2 Nov 2011 21:02:58 #7 |
Barry

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Joined: Feb '11
Posts: 11,040
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Welcome both of you to our Forum

Can confirm that Humax Towers are aware.

| Wed 2 Nov 2011 21:12:48 #8 |
daellis

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Joined: Nov '11
Posts: 3
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Any idea when this is likely to be fixed?

I am trying to determine whether this is a problem with my new wi-fi dongle or the portal. It appears to connect ok, but won't connect to the portal.

Thanks

| Thu 3 Nov 2011 0:50:12 #9 |
Barry

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Joined: Feb '11
Posts: 11,040
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Welcome to our Forum

Portal now working for me @ 06:30

| Thu 3 Nov 2011 6:40:18 #10 |