BBC Sounds app not working « My Humax Forum

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BBC Sounds app not working

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RobColl

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The BBC Sounds app on my new FVP-5000T doesn't work properly. When listening to a radio show it gets stuck in a loop of approx 30 seconds and keeps replaying same section. I've unplugged box and restarted router - any other suggestions? Thanks in advance

| Tue 19 Jan 2021 10:18:37 #1 |
RobColl

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In the absence of any suggestions for a fix, does anyone use BBC Sounds app successfully on a FVP-5000T? Will I have any luck with Humax support? I get the impression from elsewhere that their customer service is patchy

| Fri 22 Jan 2021 20:24:29 #2 |
Barry

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Just listened to 5 minutes of live radio 2 and 5 minutes of I'm Sorry I Haven't A Clue without the problem you describe.

Anyone else having issues?

| Sat 23 Jan 2021 9:40:44 #3 |
RobColl

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Thanks for trying it, Barry. It does seem to work ok for 10-15 minutes before problem arises but I'll give up on it - was only a 'nice to have' rather than an essential feature

| Mon 25 Jan 2021 12:13:00 #4 |
grahamlthompson

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Radio 4 playing live for me. Battle for the Capitol. Background image of the Capitol Dome. I will leave it playing. And come back in about 1 hr

| Mon 25 Jan 2021 12:34:13 #5 |
grahamlthompson

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Still playing back radio 4 over an hour later.

| Mon 25 Jan 2021 14:36:09 #6 |
RobColl

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Thanks for testing, Graham - I am just using a wireless connection so maybe it breaks for me if signal stalls.

| Mon 25 Jan 2021 14:40:22 #7 |
grahamlthompson

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RobColl - 21 mins ago »
Thanks for testing, Graham - I am just using a wireless connection so maybe it breaks for me if signal stalls.

All my kit is hard wired except my phone and laptop. I do you use BBC sounds a lot on my phone which is WiFi. I have a 16 way network switch in my kit rack with a pair of these providing a wired link back to the WiFi Router network switch

https://blusas.co.uk/mho.php?loc=https://www.amazon.co.uk/gp/product/B01ARQWHMK/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&tag=blusas008-21&psc=1

https://blusas.co.uk/mho.php?loc=https://www.amazon.co.uk/gp/product/B01G5Q9E0O/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&tag=blusas008-21&psc=1

| Mon 25 Jan 2021 15:08:44 #8 |
valw

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RobColl - 1 mnth ago »
The BBC Sounds app on my new FVP-5000T doesn't work properly. When listening to a radio show it gets stuck in a loop of approx 30 seconds and keeps replaying same section. I've unplugged box and restarted router - any other suggestions? Thanks in advance

I have the same issue. It plays fine for around 10 mins then gets stuck on a loop of around 30 seconds. It just keeps playing that loop over and over, and even coming out of the app and back in again, it continues to play the same loop. Very annoying as I listen to BBC Sounds all the time.

| Sun 21 Feb 2021 13:02:12 #9 |