My Humax Forum » Freeview HD » FVP 4000T, 5000T

Brand new FVP-4000T freezes on catch up programmes

(7 posts)
  1. User has not uploaded an avatar

    Old Jud

    new member
    Joined: Jun '17
    Posts: 2

    offline

    I purchased a brand new FVP-4000T from Richer Sounds yesterday, when I installed it I updated to the latest software, when I try to watch any catch up channel (ITV Hub,BBC iplayer ect) the programmes freeze randomly. I can be just a few minutes into the programme or near to the end,whatever I watch will not run to it\'s end without several lock ups. Prior to this purchase I owned a Panasonic PVR that played back catch up channels without a problem. The FVP-4000T is connected with an ethernet cable and I have high speed fibre-optic broadband.
    Could you please advise me as to a solution? Thanks in advance.

    | Wed 28 Jun 2017 22:27:08 #1 |
  2. User has not uploaded an avatar

    c4p

    junior member
    Joined: Jul '17
    Posts: 5

    offline

    That is worrying, I would take it back to the shop as the catchup should be working fine.
    As you said you updated the software, that freezing shouldn't be happening.

    | Sun 9 Jul 2017 23:58:50 #2 |
  3. User has not uploaded an avatar

    Old Jud

    new member
    Joined: Jun '17
    Posts: 2

    offline

    c4p - 4 weeks ago  » 
    That is worrying, I would take it back to the shop as the catchup should be working fine.
    As you said you updated the software, that freezing shouldn't be happening.

    Sorry for the very late reply, catchup is now working fine.
    New problem is the manual re-tune I did last week, EPG is riddled with 'no programme information'.......I just can't win!

    | Mon 7 Aug 2017 11:40:40 #3 |
  4. User has not uploaded an avatar

    Haggis54

    member
    Joined: Aug '17
    Posts: 22

    offline

    Old Jud - 1 week ago  » 

    c4p - 4 weeks ago  » 
    That is worrying, I would take it back to the shop as the catchup should be working fine.
    As you said you updated the software, that freezing shouldn't be happening.

    Sorry for the very late reply, catchup is now working fine.
    New problem is the manual re-tune I did last week, EPG is riddled with 'no programme information'.......I just can't win!

    Manually edit them, take note of the numbers with blank details and delete them. Or fresh install the whole lot, but you will lose your series link/recordings and fav folders you may or may not have created. Ie SD, HD, FILMS, DOCS etc, etc.

    | Wed 16 Aug 2017 18:21:59 #4 |
  5. User has not uploaded an avatar

    BB

    senior member
    Joined: Oct '15
    Posts: 87

    offline

    @Haggis54 - You really shouldn't post advice when you don't know what you're talking about ...

    | Wed 16 Aug 2017 18:42:30 #5 |
  6. User has not uploaded an avatar

    Haggis54

    member
    Joined: Aug '17
    Posts: 22

    offline

    Sorry BB, here's me thinking I was on the Humax forum and not Your forum...

    Was I disrespectful to you? So your telling me that my own experience of retuning my FVP and having multiple 'no programme information' was the result of my imagination and editing the dead channels out leaving the correct tuned channels was again, don't know what I'm talking about? Sorry but I was replying to the OP. If it's not the information then surely 'he/she' can speak for themselves?
    Honestly, I've been posting and helping on hundreds of forums for 26 years and you always think you've seen it all...

    | Wed 16 Aug 2017 21:30:27 #6 |
  7. User has not uploaded an avatar

    BlackGhost

    special member
    Joined: Jul '16
    Posts: 126

    offline

    Haggis54 - 5 days ago  » 
    Sorry BB, here's me thinking I was on the Humax forum and not Your forum...
    Was I disrespectful to you? So your telling me that my own experience of retuning my FVP and having multiple 'no programme information' was the result of my imagination and editing the dead channels out leaving the correct tuned channels was again, don't know what I'm talking about? Sorry but I was replying to the OP. If it's not the information then surely 'he/she' can speak for themselves?
    Honestly, I've been posting and helping on hundreds of forums for 26 years and you always think you've seen it all...

    I'm afraid just editing channels out isn't likely to fix the OPs 'no programme information' problem as it occurs on correctly tuned channels all over the place, including after a manual tune, particularly when searching days in advance. I've spoken to Humax about it for months and they haven't produced or suggested a solution, other than swapping the box. I'm not sure that even this would help, judging from previous comments here.

    | Tue 22 Aug 2017 14:55:01 #7 |

RSS feed for this topic

Reply

You must log in to post.