I have a new B&O telly and the installer has strapped the box vertically on the back. After a month it is crashing on both record and replay. The helpline tells me all models should be horizontal. Is this true?
My Humax Forum » Freeview HD » HDR FOX T2
Can my HDR fox T2 be installed vertically?
(4 posts)-
| Wed 19 Nov 2014 13:22:55 #1 |
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There's nothing wrong with it being vertical; however it wasn't designed to be strapped to the back of a telly.
I used to keep one of my boxes stood on its end with its power supply to the top as I was worried about the amount of heat it generated, which was significant.
The hard drive will be fine; however what isn't recommended is to keep it in one position for a long while and then change the orientation of the drive. So if the box has been used already horizontally for a while then that could cause problems for the hard drive.
You don't mention how it is strapped and in what position?
There are two things that jump out at me immediately, the telly could be producing a fair amount of heat in various places at the back and this will be bad for the telly and also the Humax if strapped together there, also the position, if it is strapped with the display facing up, cables down, i.e. bottom of Humax attached to back of telly then there is no where for the heat generated by the Humax to escape, the Humax has vents and a fan at the back for air circulation and if it's pointing down then it's not going to be doing its job.The Humax power supply is in the left hand side of the box, if I had to strap the box then it would be to the righthand side of the telly, on its end with the power supply cable and rocker switch uppermost, front usb socket at bottom.
It's quite difficult to imagine how the box is strapped and in what position, but if it's a new box and after taking into consideration heat and particular air flow it shouldn't be a problem. If it's an old box then the change of orientation could cause problems, it's more likely that the postitioning heat/air-flow is causing the problems though, if it's a couple of years old then and you've had power cuts or pulled the mains power a few times prematurely to the box then the hard drive may have inconsistancies which can cause playback problems, in this instance watch everything or copy off to usb drive and re-format the drive, best to do a factory reset as well, although you would lose your recording schedule so make a note or take a picture with a camera phone if necessary
The fact that it's experiencing playback problems indicates that the box isn't happy where it currently is.
| Wed 19 Nov 2014 16:57:17 #2 | -
Thanks for the detailed reply. In fact the box sits in a purpose built bracket affixed to the pole supporting the tv so is some 4 inches away so no heat problems and no vibration. However, it has been horizontal for nearly 4 years so maybe doesn't like the new position facing upwards. I'll sit it on the floor and see what happens. If it's knackered perhaps a new one won't object to a vertical orientation.
| Wed 19 Nov 2014 18:35:51 #3 | -
All new hard drives can be used in any position; however the manufacturers will tell you that once it's been in a certain position for a while it will start to wear in that position. It's a case of suck it and see unfortunately.
The box shouldn't be used with the display facing the ceiling as there's no where for the heat generated inside to go, it will just get hotter and hotter. There's no problem with it on its end with the display facing forward, power top rear, usb front bottom though.
If the hard drive is playing up then it's fairly easy to swap it for a new one up to 2TB so long as you have the latest firmware, any 3.5" sata AV or low powered slow speed intelli-power etc. drive will do.
| Thu 20 Nov 2014 17:40:10 #4 |
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