My Humax Forum » Freeview HD » HDR 1800T, 2000T

Do the 2000T degrade over time?..

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    Jo 90

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    I'm missing c3 4 and 5, plus other odd channels anyone know how I can get them back.

    Do I need a new Humax box?

    Thanks, from a new subscriber

    | Sun 26 Feb 2023 19:55:00 #1 |
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    jdlfreetime

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    Hi Jo 90,

    Welcome to the forum. Have you tried retuning box? I would recommend a full retune and see if this resolves problem. No you don't need a new box. Humax would love you to purchase a new one every time you have an issue, but hopefully you can solve it yourself! Also check your signal strength/quality via settings menu. Please let forum know how you get on. John L

    | Sun 26 Feb 2023 22:41:46 #2 |
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    Jo 90

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    Hi, thanks for the reply.

    Signal strength is only 75%, the quality is 100%

    Also, message "terrestrial antenna is short circuited"

    The strange thing is, I can receive all channels when I don't watch TV through Humax box!!

    Jo

    | Mon 27 Feb 2023 14:51:27 #3 |
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    Martin Liddle

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    Jo 90 - 1 hour ago  » 
    Hi, thanks for the reply.
    Signal strength is only 75%, the quality is 100%
    Also, message "terrestrial antenna is short circuited"
    The strange thing is, I can receive all channels when I don't watch TV through Humax box!!
    Jo

    | Mon 27 Feb 2023 15:57:13 #4 |
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    Martin Liddle

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    Jo 90 - 1 hour ago  » 
    Signal strength is only 75%, the quality is 100%

    Signal strength of 75% is fine; indeed too high a signal strength can reduce the quality.

    Also, message "terrestrial antenna is short circuited"

    In Settings> Installation, turn off antenna power which is only needed if you have a masthead amplifier powered through the coaxial cable.

    The strange thing is, I can receive all channels when I don't watch TV through Humax box!!

    Have you tried retuning the Humax yet? (Settings> Automatic search)

    | Mon 27 Feb 2023 16:03:38 #5 |
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    Jo 90

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    Done that but message still stays on screen (as above)

    Nothing on screen when I turn off Humax! and watch without it.

    Auto scan work's great, all programs now-thanks

    | Tue 28 Feb 2023 9:28:31 #6 |
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    Martin Liddle

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    Jo 90 - 4 hours ago  » 
    Done that but message still stays on screen (as above)

    Do you know if you have a masthead amplifier and if so how it is powered? I think the message is a warning but not a serious problem.

    Auto scan work's great, all programs now-thanks

    Good news, thanks for letting us know.

    | Tue 28 Feb 2023 14:09:25 #7 |
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    Jo 90

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    I have a 4 way signal booster box, just after the areal.

    It's an SLX brand Freeview box, recently fitted, after my other booster box seemed to stop working!

    The problem is the message won't go off the screen!

    Thanks for helping me.

    | Tue 28 Feb 2023 18:40:18 #8 |
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    Luke

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    Jo 90 - 2 hours ago  » 
    I have a 4 way signal booster box, just after the areal.
    It's an SLX brand Freeview box, recently fitted, after my other booster box seemed to stop working!
    The problem is the message won't go off the screen!

    When you can receive all channels when you don't watch TV through Humax box, where does the TV pick up its aerial feed from?
    E.g. Direct from the SLX?
    E.g. through the Humax?
    E.g. through some other route?

    | Tue 28 Feb 2023 21:33:27 #9 |
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    Jo 90

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    Hi

    From aerial through SLX then to the TV when Humax is off.

    SLX has 4 TV outlets, 3 of which are used

    Many thanks

    | Wed 1 Mar 2023 9:59:44 #10 |

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