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foxsathdr500-g

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  1. User has not uploaded an avatar

    fogone

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    good morning every one could use some help. at the moment
    my box will not let me record one chanel and watch a different channel at the same time is there some way to set things in the menu

    | Tue 6 Aug 2013 8:37:45 #1 |
  2. grahamlthompson

    grahamlthompson

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    Assuming you have two coax cables

    First look round the back of the box. Check the two cables are connected to the two outer connectors with the centre one not used.

    If incorrect put right (turn the box off before changing connections) and do a factory reset. You should see a message during the reset that two cables were found.

    If the cables were correct then

    Menu System Diagnostics and post signal strength and quality for both tuners.

    Now Open the setup menu with Freesat Tune highlighted

    Without looking at the screen press the following in succession on the remote

    Red Green Yellow Blue Green Yellow Blue

    You should get a Menu - Manual Setup

    Press OK on Antenna Setting

    Post what Antenna Type and Connection Type is shown

    | Tue 6 Aug 2013 10:23:54 #2 |
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    fogone

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    thanks for your reply graham will do what you say tonight
    and post results tommorow

    | Tue 6 Aug 2013 14:55:42 #3 |
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    fogone

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    results from last night
    tuner 1 strength 80% quality 100%
    tuner 2 strength 75% quality 100%

    antenna type fixed antenna
    connection type one cable

    | Wed 7 Aug 2013 7:59:39 #4 |
  5. grahamlthompson

    grahamlthompson

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    Your box thinks you have only 1 cable connected. Connection Type should be two cables(same). You can change it in the menu or carry out a factory reset. If you do the latter you should get a message 2 cables found.

    | Wed 7 Aug 2013 10:18:39 #5 |
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    fogone

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    thanks for your help graham
    will sort out tonight

    | Wed 7 Aug 2013 10:39:48 #6 |

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