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FPV4000T H3 Guide blank

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    Psycon

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    Hi all.
    I have recently bought a FPV4000T and an H3 and it's all been fine but all of a sudden the H3 Guide has gone blank and won't show any guide of what's on and coming up. I have done a factory reset on both boxes and turned off the H3 box all night by unplugging it from power and makes no difference. Any ideas??

    Mon 17 Apr 2017 20:42:52 #1 |
  2. Barry

    Barry

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    Welcome to our Forum

    Just checked and mine is blank as well, I'll highlight to Humax Towers tomorrow.

    Mon 17 Apr 2017 22:42:55 #2 |
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    Psycon

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    Had another issue last night also. The h3 box couldn't show any channels. The recorded programs worked and the other tv program app worked fine (the one with discovery channel ect) but the normal freeview channen app wouldn't connect? May be to do with the same problem??

    Tue 18 Apr 2017 9:55:48 #3 |
  4. Barry

    Barry

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    Psycon - 1 minute ago  » 
    Had another issue last night also. The h3 box couldn't show any channels. The recorded programs worked and the other tv program app worked fine (the one with discovery channel ect) but the normal freeview channen app wouldn't connect? May be to do with the same problem??

    Mine was connecting to live tv app without issue, and just checked same this morning, but still no guide.

    Tue 18 Apr 2017 9:58:21 #4 |
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    Psycon

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    Ok may do a factory reset on both boxes later and try to get them talking again

    Tue 18 Apr 2017 10:24:05 #5 |
  6. Barry

    Barry

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    Humax Towers are investigating, suspect a server issue.

    Tue 18 Apr 2017 10:43:14 #6 |
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    Psycon

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    Ok brilliant

    Tue 18 Apr 2017 10:49:55 #7 |
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    Psycon

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    Guide still not working but sorted the other problem. Hopefully this gets fixed soon as is pretty annoying not knowing what's on the channels

    Thu 20 Apr 2017 17:29:36 #8 |

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