FVP-4000T 500GB Mocha resets router when online

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FVP-4000T 500GB Mocha resets router when online

(4 posts)

spiraldive

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Joined: Apr '17
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I have recently bought a FVP-4000T 500GB 'Mocha' & have it connected to a BT Home Hub 2 router. I have installed the latest software update. I have tried wired & wireless connections. It does connect, but at random intervals it resets (reboots) the BT home hub several times an evening & then reconnects to the network. Does anyone have a solution?

| Tue 4 Apr 2017 12:40:32 #1 |
graham uk

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spiraldive - 21 minutes ago »
I have recently bought a FVP-4000T 500GB 'Mocha' & have it connected to a BT Home Hub 2 router. I have tried wired & wireless connections. It does connect, but at random intervals it resets the BT home hub several times an evening. Does anyone have a solution?

BT HUB 2 is a very early Router. Ask BT to replace it with HUB 4 ? which in my case they did for free.

| Tue 4 Apr 2017 13:05:02 #2 |
aldaweb

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My OH has just received a Hub 6 to replace a Hub 3 So I guess that's the latest.
I don't know what it is about BT hubs but they seem to cause more problems than other makes in sustaining a connection.

| Thu 6 Apr 2017 20:54:41 #3 |
giverny

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aldaweb - 1 day ago »
My OH has just received a Hub 6 to replace a Hub 3 So I guess that's the latest.
I don't know what it is about BT hubs but they seem to cause more problems than other makes in sustaining a connection.

Would definately get an upgrade to BT Hub 6 - much better overall.

| Sat 8 Apr 2017 17:44:48 #4 |