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Fvp 4000t Netflix won’t open

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    pud10

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    Hi
    On my fvp4000t the Netflix tile is on the on demand screen but when I try to
    Open it nothing happens and I can’t open the app .
    Any advice would be appreciated. All other app work. I have just acquired this box so I don’t know if it has ever worked.

    Many thanks

    | Sat 4 Jul 2020 21:14:58 #1 |
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    Martin Liddle

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    pud10 - 2 mins ago  » 
    Hi
    On my fvp4000t the Netflix tile is on the on demand screen but when I try to
    Open it nothing happens and I can’t open the app .
    Any advice would be appreciated. All other app work. I have just acquired this box so I don’t know if it has ever worked.

    What software version is it running?

    | Sat 4 Jul 2020 21:17:32 #2 |
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    pud10

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    UKTFAE 1.03.51

    | Sat 4 Jul 2020 22:27:01 #3 |
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    Martin Liddle

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    pud10 - 1 hour ago  » 
    UKTFAE 1.03.51

    OK so the software is up to date. There have been a couple of recent reports about Netflix not working that were resolved by doing a reset to default settings.

    | Sat 4 Jul 2020 23:53:47 #4 |
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    pud10

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    That has worked , many thanks for your help

    | Sun 5 Jul 2020 10:11:35 #5 |
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    Mallers

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    Hi, quick question, I have the same problem, in that Netflix wont open. All other streaming svcs work. Will try restore to default, but does this wipe the recordings I have stored?

    | Wed 29 Jul 2020 7:34:57 #6 |
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    Martin Liddle

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    Mallers - 2 hours ago  » 
    Will try restore to default, but does this wipe the recordings I have stored?

    No it won't delete existing recordings unless you specifically ask for the hard drive to be formatted.

    | Wed 29 Jul 2020 9:41:45 #7 |

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