FVP-5000T bug? « My Humax Forum

My Humax Forum » Freeview HD » FVP 4000T, 5000T

FVP-5000T bug?

(14 posts)

rogerd

member
Joined: Nov '15
Posts: 11
offline

I have posted the following with Humax support and am awaiting a response:

On three occasions now I have experienced a problem with the picture/menu transparency reversing so that picture is on top of text rather than the other way round. Each time this happened from the \"Freeview\" (Home Screen) menu and after selecting \"Media\" (two times) and Recordings (one time). The only way to get out of this condition was a power cycle (remove power completely) - off/on cycles made no difference. The unit is only a few days old and firmware up to date.

| Thu 2 Nov 2017 14:40:09 #1 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

Welcome to our Forum

Not witnessed this myself as yet, and have been using a unit for quite a while.

| Thu 2 Nov 2017 15:01:10 #2 |
john1

special member
Joined: May '17
Posts: 156
offline

I haven't seen this Cliché.
However I turned the transparency off when I first installed mine

| Thu 2 Nov 2017 17:58:12 #3 |
mlavende

member
Joined: Nov '17
Posts: 24
offline

I only received my 5000T today and OI have just had the same problem.

Does anyone know if Humax have acknowledged this issue?

Thanks

-Mat

| Thu 2 Nov 2017 23:44:11 #4 |
rogerd

member
Joined: Nov '15
Posts: 11
offline

The problem has only just been lodged with them (yesterday) and they claim a 48hour response. I'll let you know what they say........

| Fri 3 Nov 2017 7:29:13 #5 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

I've have highlighted this one to Humax Towers.

| Fri 3 Nov 2017 9:49:52 #6 |
mlavende

member
Joined: Nov '17
Posts: 24
offline

Thanks Barry.

If you have any influence on what is coming for future firmwares, please can you suggest a 'wrap around' when scrolling through recording or media lists? I have copied a lot of media off my T2 onto the 5000T and if I want to get to the bottom of the (random :-)) list then it would be easier to go up one rather than down 200. I know I can do a page at a time, but even so...

Just like it was on the T2 please

Thanks

-Mat

| Fri 3 Nov 2017 11:50:22 #7 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

Re the picture/overlay issue...

If anyone experiences this again can they upload a picture of the screen please.

| Fri 3 Nov 2017 12:03:16 #8 |
rogerd

member
Joined: Nov '15
Posts: 11
offline

This has not happened since but it's not often that I go into the Freeview menu. I eventually had a reply from Humax who gave me instructions on how to reset the unit back to defaults. Exceedingly unhelpful.

| Wed 22 Nov 2017 10:00:10 #9 |
Chirper

member
Joined: Aug '16
Posts: 22
offline

Wonder when u are back you can help advise on a brand new Humax 5000 purchased last week. For starters it seemed weird it already had recordings on the hard drive but we’ve noticed that on certain occasions when you click on settings the user interface suddenly disappears... you can only just see the settings options, when you exit the guide and all menus are only just about visible... when you reboot it fixes the issue... so we did a manufactures reset and then clicked back on settings and the same thing happened... please advise..

Sent from my iPad using Tapatalk

| Thu 25 Jan 2018 20:51:03 #10 |