My Humax Forum » Freeview HD » FVP 4000T, 5000T

FVP4000T.Remote Control Problems

(2 posts)
  1. graham uk

    graham uk

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    Joined: Jun '16
    Posts: 164

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    Early this year I reported to Humax intermittent remote control.
    This was within my extended warranty.
    It took many weeks before receiving a reply from them. Then some time for them replying taking me through re-setting my remote.

    They are now saying my first request was last month August which is wrong. It does not make sense to ask for warranty replacement knowing I was out of warranty.
    Unless they reconsider !!! my next PVR purchase Humax won't be on my list.

    | Fri 21 Sep 2018 6:59:36 #1 |
  2. User has not uploaded an avatar

    RoverT

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    Joined: Mar '18
    Posts: 16

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    At least you received a reply. I emailed them about a month ago about my remote - admittedly out of warranty - which I believe to have been part of an original faulty batch. I never got a reply.

    | Fri 21 Sep 2018 13:24:54 #2 |

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