MattH - 6 minutes ago »
I need a functional Freesat and PVR, so I bought a replacement.
While I understand that this isn't the official channel, my understanding was that several members of this board were Humax engineers.
The suggestions on this board for such issues seemed to centre on erasing the hard drive and destroying all recordings and any evidence of the original problem.
So this is the offer of a "pristine" faulty HDR-1000s for some genuine engineer examination.
I'd like Humax to "do better" with regards to fault reporting, how about actually diagnostic error codes for hard-drive faults. No S.M.A.R.T. on the drives?
I'm also baffled by the "format your drive" solution to iPlayer not working and the unit spontaneously rebooting.
Iplayer buffers content to the hard disk as does live TV. For instance using a HDR FOX T2 and viewing Youtube or iplayer (in HD) , on my internet connection the complete contents are on the hard disk in about 20 minutes for a 1hr programme.
A common cause of very similar issues on the earlier Foxsat-HDR was a corrupted hard disk file. Because it's relatively easy to access the hard disk on a Foxsat it's very easy to fix without losing your recordings (You can back them up on a Foxsat and restore to a new hard disk if you have to fit a new hard disk).
The hard disk on a pvr has a very hard life. For instance the time shift buffer file is constantly written and rewritten.
Being a mechanical device it's the most likely component to fail.
Fortunately it's very simple to replace it yourself.
Afaik - no one contributing to this forum is employed by Humax.
Way back a genuine Humax engineer did post on a now defunct Humax forum (BobCat). He left Humax a long time ago and I haven't seen a BobCat post in a long time. (I believe he is back at Humax now though).
Barry though has some close contacts who do work for the Humax Engineering team.
Although the Box uses the Linux system, compared to a computer it has limited memory and uses a LUKS encrypted recording partition. The UI and design of the box is dictated by Freesat.
Humax make the freetime boxes to their specification. I doubt you would persuade Freesat to consider unlocking the drive to allow standard Linux disk tools to be used. The Foxsat-hdr using a standard Linux EXT3 file system can be connected to a PC for testing or even checked and repaired internally using the additional capabilities provided by the Custom Firmware.
| Fri 1 May 2015 17:09:53
#5 |
