My Humax Forum » Freeview HD » HDR 1800T, 2000T

Help please

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    Luke

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    Barry - 1 hour ago »
    Tis a strange one, why it suddenly started working for me on the 1800/2000T is a mystery.
    It still does not work on my HDR T2's, and the HD T2 does not even load portal.
    As usual I have been keeping Humax towers fully appraised of my results as well as the experiences of other members....
    ISP - virgin media

    I am also finding it strange due to what my HDR-FOX T2s (1.02.20) are now doing without any intervention.

    The HDR-FOX T2 (1.03.12) that I use for Youtube works and has never stopped working.

    My HDR-FOX T2s (1.02.20) can no longer access the portal. They were OK yesterday apart from the Susan Moon Youtube issue. (Next weekend one of them becomes free if anyone wants to persuade me to do some experimenting.)

    I've packed my HD-FOX (V29) and haven't the time (for now) to unpack and check but when I last checked after a reset to defaults and the passing of time it was OK.

    I've packed my HDR-2000T and haven't the time (for now) to unpack and check but when I last checked after a reset to defaults fixed it, but it then needed another reset to defaults the next day as it reverted back to the Susan Moon issue.

    Edit: I am itching to see if my HD-FOX and HDR-2000T can access the portal today, but unfortunately I do not have the time this week.

    | Tue 19 Aug 2014 20:25:16 #41 |
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    Hugh J

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    What makes this so strange is that internet access isn't the problem, so disconnecting the recorder and the router wouldn't logically seem to make any difference. If you can stream high-definition content from iPlayer, even a long YouTube videos should be easy.

    Just out of interest, I'm using Windows 7 and my connection is via TalkTalk at an average of 16mbps. I'm using the Windows firewall and AVG Free.

    Something I've just noticed is that under the allowed programs list in Windows Firewall, there is an entry for Wireless Portable Devices which isn't ticked to allow access. I have no idea what the implications of this are, as my phone connects to my home wi=fi without problems and as already stated, the 2000T can access iPlayer.

    | Wed 20 Aug 2014 7:42:58 #42 |
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    Luke

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    After the passing of night when my modem and router are unplugged the situation on one of my two HDR-FOX T2 (1.02.20)s has changed.
    Yesterday neither could access the portal anymore, but today one is working and the other remains as it was yesterday I find this difference strange as they are setup almost identically. There are slight differences in how/when they were manually tuned and obviously they have different local ip addresses (configured via DHCP) and there are no other devices on the LAN with the same IP addresses. I've never had connection issues before yesterday despite historically probably switching things about more often then I'd expect most households. All the Humaxs can see each other on the LAN.

    Please note that I am just reporting this and not asking for help as the Humax I usually use for internet features continues to work fine.

    Barry - 13 hours ago  » 
    Tis a strange one, why it suddenly started working for me on the 1800/2000T is a mystery.
    It still does not work on my HDR T2's, and the HD T2 does not even load portal.

    How is your HD T2 today?

    | Wed 20 Aug 2014 7:49:46 #43 |
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    Susan Moon

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    Hi mines still not working, I'm connected to BT at a speed of 54mbps.....the box works perfectly apart from the You Tube issues. I'll try again later at turning off the box at the mains. And the router and reconnecting. Fingers crossed.

    | Wed 20 Aug 2014 7:55:24 #44 |
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    Luke

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    Susan, I don't think that will necessarily fix it, but it will be interesting if it does make a difference for you.

    | Wed 20 Aug 2014 7:58:07 #45 |
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    Luke

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    Hugh Janus - 16 hours ago  » 
    That is really mysterious then, as I haven't seen any posts to suggest it is working on any other Humax HD recorder.

    My post was rather long so I guess that's why you had not spotted me reporting a working HD-FOX (#21), but my report of a HDR-FOX recorder was short and even older (#16)!

    | Wed 20 Aug 2014 8:04:15 #46 |
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    Luke

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    Luke - 11 hours ago  » 
    The HDR-FOX T2 (1.03.12) that I use for Youtube works and has never stopped working.

    Oops! Of course it stopped working but only for a short period and needed no manual intervention to make it start working as usual for Youtube.

    I'm beginning to think that each day each of my Humaxes is tossing a coin to decide what it will and wont do.

    | Wed 20 Aug 2014 8:05:57 #47 |
  8. Barry

    Barry

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    Luke, HD T2 - No access to portal.

    | Wed 20 Aug 2014 8:06:52 #48 |
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    damian

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    Hugh Janus - 2 hours ago  » 
    internet access isn't the problem, so disconnecting the recorder and the router wouldn't logically seem to make any difference.

    Using Win7 and AVG will have no difference unless you've the Humax setup to connect via your Win7 computer. In which case that would explain all of the problems you're seeing.

    Have you cold rebooted the Humax and Router?

    Logically it makes perfect sense to cold reboot both, iplayer and youtube will connect to different servers and open up different ports and connections, it makes perfect sense that Humax can see youtube and get a listing, but could be hindered in opening up a further port to get the stream - There are a multitude of reasons that could be stopping this from working. Cold rebooting is the first thing that should be tried regardless of whether it makes sense or seems illogical to some people.

    I was hoping people could confirm that they have properly fully rebooted and reset and if they have we could be looking at dongles and ISP's. Dongles are a nightmare and should be avoided if possible, ISP's will traffic shape and block network connections, there will be a difference between adsl and fibre and just because iplayer will work on a PC it doesn't mean it will work on a Humax and vice-versa.

    I think Barry's case is most interesting, youtube working on a 1800/2000T and not on a HDRFoxT2, presumably all hard wired direct to the same router or through the same hub and all using manual ip's or all using dhcp. In the past I've had one of the earlier Gbit hubs block traffic and connections - took a while to find

    | Wed 20 Aug 2014 10:55:26 #49 |
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    Hugh J

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    I'm reluctant to re-boot my router because when I try to access it, it asks me for a username and password when I don't even remember creating them. I feel sure that it simply set itself up without me doing anything. I don't want to risk being locked out, so I'll have to contact TalkTalk for advice and then give it a try.

    Edit - panic over... found them, so I'll give it a try.

    | Wed 20 Aug 2014 11:44:48 #50 |

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