help - unable to use ondemand or showcase

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

help - unable to use ondemand or showcase

(935 posts)

Rocksta

senior member
Joined: Sep '14
Posts: 50
offline

3rd time lucky with the factory reset/wait 1 hour.
Now working, with DHCP and isp DNS servers.

| Fri 17 Oct 2014 16:18:01 #541 |
h-man

member
Joined: Oct '14
Posts: 12
offline

good one Rocksta..

| Fri 17 Oct 2014 16:22:29 #542 |
Rocksta

senior member
Joined: Sep '14
Posts: 50
offline

One change I did make, was on the router for DHCP server, changing first DNS server from DNS relay (i.e. the router address) to ISP assigned DNS server.

| Fri 17 Oct 2014 17:53:02 #543 |
JamesB

special member
Joined: Dec '13
Posts: 1,717
offline

Rocksta - 1 hour ago »
3rd time lucky with the factory reset/wait 1 hour.
Now working, with DHCP and isp DNS servers.
Did you notice any differences from your previous attempts? For instance, you mentioned before that it hadn't gone to the Home screen after reset - did it do so this time? And you then pressed Exit?

| Fri 17 Oct 2014 17:54:10 #544 |
Rocksta

senior member
Joined: Sep '14
Posts: 50
offline

JamesB - 2 minutes ago »

Rocksta - 1 hour ago »
3rd time lucky with the factory reset/wait 1 hour.
Now working, with DHCP and isp DNS servers.

Did you notice any differences from your previous attempts? For instance, you mentioned before that it hadn't gone to the Home screen after reset - did it do so this time? And you then pressed Exit?

This is the same instance of reset in which I mentioned that, so no, it had not gone to Home page. It went to the channel previously being viewed, and I pressed Exit there, but nothing happened i.e. it stayed on the channel.

| Fri 17 Oct 2014 17:58:58 #545 |
JamesB

special member
Joined: Dec '13
Posts: 1,717
offline

Mystery. But good that you've got it working again.

| Fri 17 Oct 2014 18:09:29 #546 |
Rocksta

senior member
Joined: Sep '14
Posts: 50
offline

Maybe Freesat changed the address of their servers, but my router had the old address cached.

| Fri 17 Oct 2014 18:17:09 #547 |
Rocksta

senior member
Joined: Sep '14
Posts: 50
offline

Ignore that - my other box was working.
A mystery!

| Fri 17 Oct 2014 18:23:40 #548 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
offline

Rocksta - 51 minutes ago »
Maybe Freesat changed the address of their servers, but my router had the old address cached.

A router does not cache DNS addresses. The DNS server does but would return the same address to both units.

Any service provider would not just change a servers ip address, unless they also continued the service on the old server for 24 hours.

Note: it is possible for some professional routers to run a DNS application.

Edit: Please let us know if it continues working over the next few days.

| Fri 17 Oct 2014 19:17:06 #549 |
Rocksta

senior member
Joined: Sep '14
Posts: 50
offline

REPASSAC - 24 minutes ago »

A router does not cache DNS addresses.
...
Edit: Please let us know if it continues working over the next few days.

Routers do cache addresses, it's a core function (see dns cache poisoning attacks), and your PC or other networked device has its own cache too. Anyway, I did say ignore that as my other Humax box was working. Perhaps the new s/w of the HDR1000S does not like local DNS addresses used in DNS relay.

| Fri 17 Oct 2014 19:45:52 #550 |