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Humax FVP-5000T

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    Brad358

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    Hi I bought the Humax FVP -5000T on Saturday and my problem is on playback or even watching live tv it goes off and comes back on numerous times an hour. 45 in 2 hour slot on the day I checked. My husband rang customer service to be told to plug in HDMI which had no effect then told to do factory setting, still nothing changed, then sent us a new power source adapter which arrived today and it wasn't any good as anything we had pre-recorded didn't record. any help please!

    | Thu 23 Apr 2020 17:33:42 #1 |
  2. grahamlthompson

    grahamlthompson

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    Brad358 - 1 min ago  » 
    Hi I bought the Humax FVP -5000T on Saturday and my problem is on playback or even watching live tv it goes off and comes back on numerous times an hour. 45 in 2 hour slot on the day I checked. My husband rang customer service to be told to plug in HDMI which had no effect then told to do factory setting, still nothing changed, then sent us a new power source adapter which arrived today and it wasn't any good as anything we had pre-recorded didn't record. any help please!

    Which make and model of TV are you using the box with ?

    Welcome to our forum.

    What does the Signal info say about your TV strength and quality ?

    FVP - Button - Move to Settings - down to Channel Settings. Signal Test - Ok

    | Thu 23 Apr 2020 17:39:28 #2 |
  3. grahamlthompson

    grahamlthompson

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    | Thu 23 Apr 2020 18:02:29 #3 |
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    Brad358

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    Sharp LC-32DH500E
    Signal strength 84
    Quality 100

    | Thu 23 Apr 2020 18:11:18 #4 |
  5. grahamlthompson

    grahamlthompson

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    Brad358 - 18 mins ago  » 
    Sharp LC-32DH500E
    Signal strength 84
    Quality 100

    That should be fine. This is a HD Ready TV that likely needs a lower resolution output. When connected by scart so you can see the box output. I can't get access to my 5000T at the moment. As soon as I can I will post again. If you find a setting in TV settings that says 1080p, change it to 1080i (16:9) . Then try the hdmi connection.

    | Thu 23 Apr 2020 18:35:51 #5 |
  6. grahamlthompson

    grahamlthompson

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    FVP - Button - Settings - General Settings - Video - Resolution - Try 10801

    SD Output - Always on

    | Fri 24 Apr 2020 8:20:12 #6 |
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    Brad358

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    ok will try thjs thanks

    | Sat 25 Apr 2020 19:28:00 #7 |

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