I'd had a Topfield PVR for years – brilliant but old so not FreeSat ready or HD. I’ve had a Humax for less than two weeks and I am underwhelmed. My 1Tb Foxsat-HDR just froze on the ‘Guide’. Not knowing the workaround at the time (press 'Schedule' then the red button), I had to unplug the unit from the mains. Whilst I appreciate the aforementioned workaround, it oughtn't to be needed especially for a brand new unit which the updater tells me has the latest software installed. For £300 (literally the price you pay for buying direct from Humax) I expect better – a LOT better.
This is my second Foxsat-HDR within three weeks. Amazon were selling 1Tb Freesat-HDRs for £280-ish when I bought mine however I deliberately wanted to cut out any middle-men from the deal in case anything went wrong and a ‘blame game’ started. As I’m dealing directly with Humax I'm taking no nonsense. The initial box was sent back due to arriving with a dent in it. A replacement was sent within days.
I will be ringing customer services in the morning to see if they acknowledge the problem with the Guide.
I must also say that I'm also unimpressed with the fact that it’s only possible to record two program at the same time with certain channels but not with others. I even scheduled one single program on BBC 2 last Sunday night and when it came time for the recording to start the unit still requested I select a channel, presumably because I was watching a channel other than BBC 2. Pathetic.
There also appears to be no facility to crop and cut recorded programs (ie chopping off the ads at the start and end of a recording). I was able to carry out these basic editing tasks on my much older Topfield.
Isn’t technology supposed to move forward and not backwards?