My Humax Forum » Freeview HD » YouView DTR-T

No fast forward on DTR-T2000

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    Couchpotato

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    Hello! I have have been using a Humax DTR-2000 for a few months now, and until recently, it has worked really well and I'm very pleased with its performance and functionality.

    However, in the past few days, the fast forward mode has stopped working. I can use the rewind function and the skip function that jumps ahead in one-minute bursts. If I want to set the timer a day or more ahead I have to use the rocker button and whizz through thr guide hour-by-hour until the next day is reached - not very convenient!

    I was wondering whether this was a software problem or whether there was anything I can do to fix it please? Thanks in advance for any help or advice.

    | Sun 12 Apr 2015 14:42:11 #1 |
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    JamesB

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    Have you tried a soft reset? Touch the standby button on the front of the box for 8 seconds to trigger a restart.

    | Sun 12 Apr 2015 15:49:56 #2 |
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    Couchpotato

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    Yes I have, thanks, but no joy

    | Sun 12 Apr 2015 18:01:47 #3 |
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    JamesB

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    You could try a Maintenance Mode Reset, if you haven't already tried it.

    https://support.youview.com/articles/Self_Service_FAQ/How-do-I-perform-a-maintenance-mode-recovery-1370864319647

    | Sun 12 Apr 2015 18:18:15 #4 |
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    Couchpotato

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    Many thanks, but I tried this for another issue and lost all my recordings despite opting to save my recordings!

    | Sun 12 Apr 2015 19:31:19 #5 |
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    JamesB

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    Annoying, but most of the stuff will come round again.

    Haven't got any more suggestions, I'm afraid, other than to ring YouView Support.

    | Sun 12 Apr 2015 19:56:26 #6 |
  7. gomezz

    gomezz

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    Could be the remote control that needs resetting?

    | Sun 12 Apr 2015 20:19:16 #7 |
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    Luke

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    Couchpotato - 6 hours ago  » the fast forward mode has stopped working

    Until it gets sorted you could try plugging in a keyboard and using the > key.

    | Sun 12 Apr 2015 21:11:53 #8 |
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    Couchpotato

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    Thanks for your advice folks - much appreciated!

    | Sun 12 Apr 2015 21:57:21 #9 |

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