My Humax Forum » Freeview HD » HDR FOX T2

no portal!

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    martinh9514

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    Hi

    My tv portal doesn't work. When I go into it I get a message saying an error has occurred while launching the application. I then press exit and it goes back to the tv. Humax told me to do a factory reset but has made no difference. Has anyone had this problem? Could it be my internet settings? Thanks. Martin.

    | Tue 23 Oct 2012 20:54:15 #1 |
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    Martin Liddle

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    martinh9514 - 2 hours ago  » 
    Could it be my internet settings?

    Quite possibly but you need to tell us what the settings are for someone to comment.

    | Tue 23 Oct 2012 23:14:59 #2 |
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    martinh9514

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    My settings are as follows:

    IP address 169.254..113.116.
    Netmask 255.255.0.0
    Gateway 0.0.0.0
    DNS 0.0.0.0

    Let me know if you need any other info.

    Thanks.

    | Wed 24 Oct 2012 18:42:13 #3 |
  4. REPASSAC

    REPASSAC

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    martinh9514 - 2 hours ago  » 
    My settings are as follows:
    IP address 169.254..113.116.
    Netmask 255.255.0.0
    Gateway 0.0.0.0
    DNS 0.0.0.0
    Let me know if you need any other info.
    Thanks.

    No gateway and DNS would fail it. Where can the packets go?

    | Wed 24 Oct 2012 20:44:29 #4 |
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    Martin Liddle

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    martinh9514 - 3 hours ago  » 
    My settings are as follows:
    IP address 169.254..113.116.
    Netmask 255.255.0.0
    Gateway 0.0.0.0
    DNS 0.0.0.0

    Something very wrong there. How is the Humax connected to your network?

    | Wed 24 Oct 2012 22:36:21 #5 |
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    dandnsmith

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    That 169.254.xxx cannot be correct - its the format of an allocation used to fudge an IP address where the DHCP cannot find a server (typically seen in Windows installations). I think the mask for that should also be 255.255.255.0 for that IP address.

    What we need is the LAN-side address range used by the router, so that, if necessary, the IP address can be made static (which can help problems)

    | Thu 25 Oct 2012 7:06:48 #6 |
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    martinh9514

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    The box is connected to my network with a Devlo powerline adaptor.

    When I first got this it worked fine with iplayer etc, then suddenly stopped. have checked adaptor and cable and everything seems fine.
    I dont know much about internet connections etc so if you could explain simply that would be great!

    | Thu 25 Oct 2012 19:07:54 #7 |
  8. REPASSAC

    REPASSAC

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    It would appear that your DHCP server on your router is not longer active.

    If you have done nothing I would reboot your router and if that does not work reset it to factory settings. See Router documentation.

    | Thu 25 Oct 2012 19:14:55 #8 |

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