My Humax Forum » Freeview HD » HDR 1800T, 2000T

no signal

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    billski

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    After 12 months of trouble-free viewing my 1800 shows lack of or no signal on a group of channels.All others are fine.Happened overnight and with no warning.Problem channels are 32,11,17,12,132 . Is there a common denominator here ?
    Thanks

    | Tue 15 Dec 2015 11:39:00 #1 |
  2. Barry

    Barry

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    Welcome to our Forum

    They are all carried on ARQ A multiplex along with a few others.

    Try, for example, Channels 29, 36, and 48, should be same result for you as these I believe are also carried on same mux.

    Edit: hehe beat him to it for once

    | Tue 15 Dec 2015 11:45:57 #2 |
  3. grahamlthompson

    grahamlthompson

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    Hi welcome to our forum. You appear to have lost the ArqA (COM5)multiplex (MUX).

    http://www.digitaluk.co.uk/industry/Channels/channel_listings

    Could be a transmitter issue, posting which transmitter would help to check for engineering problems.

    You can see all the channels on COM 5 for Sutton Coldfield here

    https://ukfree.tv/transmitters/tv/Sutton_Coldfield

    | Tue 15 Dec 2015 11:48:53 #3 |
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    billski

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    Thanks guys. I get my programmes from Mendip - I suppose it could be a problem there.

    | Tue 15 Dec 2015 13:57:31 #4 |
  5. grahamlthompson

    grahamlthompson

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    billski - 1 hour ago  » 
    Thanks guys. I get my programmes from Mendip - I suppose it could be a problem there.

    I can't see any reported problems. I imagine your box has a similar UI to my HDR FOX T2.

    Can you check the signal strength/quality on UHF 56 as follows :

    Menu - Settings - Installation - (default pin 0000) - manual search - channel 56 - Transmission DVB-T

    Signal strength and quality is at bottom of screen.

    Press Exit

    Check your epg to see if the missing channels are found at the top of your epg.

    | Tue 15 Dec 2015 15:14:13 #5 |
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    billski

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    Thanks - will try.

    | Tue 15 Dec 2015 15:43:17 #6 |
  7. grahamlthompson

    grahamlthompson

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    billski - 3 minutes ago  » 
    Thanks - will try.

    Theory is that you may have picked up COM 5 on UHF 53 from the Welsh Moel-Y-Parc transmitter on a auto tune. This transmitter has a large overlap of service area with Mendip. The solution if this is the issue is to manually tune to Mendip only.

    | Tue 15 Dec 2015 15:50:29 #7 |

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