I live in the North of Spain. So, no freesat. My Foxsat hdr always worked perfectly in the UK, everywhere in France. It worked here to, for a while on astra 1, 19E. I know my dish is properly aligned as it works on a different sat receiver but when I switch to foxsat it will not recognise any signal at all.
But, it does work when the aerial is connected by loop-through via my old sat receiver, a Pace DS810XE. Wrestling with this problem I did factory reset it as a last resort. It didn't do any good and now when it turns on it invites me to retune everything as it tells me there is no signal. It only works when I reset it to "non-freesat." It has the latest upgrade - 1. 100.21. Yes, I know it's primarily for astra 2 freesat but it also works perfectly well on other satellites. Yes, I know to disconnect the power before disconnecting the lnb. Most grateful for help!