On Demand just stopped « My Humax Forum

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On Demand just stopped

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KRGA24

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I have a Humax box s/n 61 6006621 00026. Within the last week On Demand has ceased to work, it displays ok but when accessing BBC for instance it displays 'incorrect link'.
I have been through a connection procedure and it sees my ethernet connection as ok but still will not connect.

| Mon 3 Dec 2018 17:52:52 #1 |
KRGA24

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re my previous post, I have powered down and restarted both the Humax box and the Hub.

| Mon 3 Dec 2018 17:54:54 #2 |
Trev

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Presumably, as you gave the BBC as a 'for instance', and I assume by that you mean iPlayer, none of the other catchup or internet services are working either?

| Mon 3 Dec 2018 19:06:28 #3 |
KRGA24

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yes, correct, none are working, but were.
We had a 'power out' last week, could my router have reset ip settings?
If so what settings would work?

| Tue 4 Dec 2018 9:25:36 #4 |
REPASSAC

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Please post Humax model and confirm you are connected by cable (implied by ethernet).

When rebooting router make sure you wait for the router to fully reboot before rebooting Humax. Set the Humax to 'Connect Automatically'.

The connection status indicated is to your LAN and not to the internet.

What are the IP settings shown on Humax system info for the connection?

| Tue 4 Dec 2018 9:46:06 #5 |
KRGA24

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OK, following your advice to reboot router fully and then reboot Humax, I (miraculously) have connection again!
Many thanks for your input.

| Tue 4 Dec 2018 10:30:25 #6 |
Trev

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Nothing miraculous about it. Leave that for the religious people.
It's the wonders of modern technology and the power of reboots that does it.
First rule of fault finding. Switch it off 'at the wall' and switch it back on again.

| Tue 4 Dec 2018 16:11:13 #7 |
REPASSAC

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Trev - 58 minutes ago »
Nothing miraculous about it. Leave that for the religious people.
It's the wonders of modern technology and the power of reboots that does it.
First rule of fault finding. Switch it off 'at the wall' and switch it back on again.

I should put my hammer away then?

| Tue 4 Dec 2018 17:10:45 #8 |
KRGA24

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You never know it maybe needed later!

| Tue 4 Dec 2018 17:19:50 #9 |
Trev

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@REPASSAC & @KRGA24
I wish we had a 'like' or 'Funny' button on this forum.

| Tue 4 Dec 2018 18:40:29 #10 |