My Humax Forum » Freeview HD » HDR FOX T2

Poor signal on BBC channels after re-tune

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    pointer

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    I just did my re-tune and seem to have very poor signal on the BBC terrestrial channels (1,2,3,4 etc).

    All other channels look OK with good strong signals.

    It is tuned to the correct transmitter (Sandy Heath) and all channels before the re-tune were very good.

    Does anyone have any ideas?

    | Thu 17 May 2012 14:33:50 #1 |
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    Luke

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    Have you checked whether you are just tuned to Sandy Heath and are not looking at a weaker BBC transmission?
    To check, press the menu button on the remote and then select Settings >> System >> Signal_Detection followed by the right button on the silver circle. This will produce a list of the UHF frequencies you are tuned into. If you are just tuned to Sandy Heath it will list only 21, 24, 27, 48, 51 and 52.

    If the frequencies your HDR lists are not all from Sandy Heath then that is almost certainly the issue and you will need to do a manual retune.
    If you are not tuned to all and only all the Sandy Heath numbers then to correct you will need to do a manual retune as described by Martin Liddle’s post http://myhumax.org/forum/topic/transmitters#post-2336.

    If you are tuned OK then tune to one of the BBC channels and check your signal strength.
    MENU >> Settings >> System >> Signal_Detection.
    What does it read? The strength bar should not be near 0% and a strength of 100% can indicate that the signal is overloading the HDR's tuner.

    | Thu 17 May 2012 19:45:33 #2 |
  3. ezra pound

    ezra pound

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    Any channels above 799 e.g. 800 or above usually indicates that the Humax is receiving from more than one transmitter (unless you are part way through a DSO phase)

    | Sat 19 May 2012 0:33:13 #3 |
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    Luke

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    ezra pound - 9 hours ago  » 
    Any channels above 799 e.g. 800 or above usually indicates that the Humax is receiving from more than one transmitter (unless you are part way through a DS O phase)

    Like an over the counter pregnancy test the 800 test is not 100% accurate.

    Isn't looking at the list of tuned in UHF numbers more conclusive and easier?
    For Sandy Heath press the menu button on the remote and then select Settings >> System >> Signal_Detection followed by the right button on the silver circle. This will produce a list of the UHF frequencies you are tuned into. If you are just tuned to Sandy Heath it will list only 21, 24, 27, 48, 51 and 52.

    | Sat 19 May 2012 10:22:35 #4 |
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    moffac

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    I am having the same problem as the original poster.
    Live in central Scotland and have retuned repeatedly.
    Signal strength up at 100% on all channels.
    Quality at 100% on all channels except BBC - where it is hopeless.
    This has just happened out of the blue after years without any worries.
    I'm stumped...

    | Mon 26 Nov 2012 22:15:11 #5 |
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    Martin Liddle

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    moffac - 2 hours ago  » 
    I am having the same problem as the original poster.
    Live in central Scotland and have retuned repeatedly.
    Signal strength up at 100% on all channels.

    Your problem is almost certainly that your signal strength is too high and is saturating the tuners. If you have an amplifier in the system then try removing it. If there is no amplifier then you need to fit an attenuator which will only cost a few pounds. Any signal strength above 40% will work fine and our box has in the past worked without problem at signal strengths just below 30%.

    | Tue 27 Nov 2012 0:19:39 #6 |
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    moffac

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    Many thanks. Attenuator ordered. Fingers crossed...

    | Tue 27 Nov 2012 11:52:41 #7 |
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    moffac

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    Well, the attenuator didn't work.
    Retuning with automatic search isn't even picking up the BBC channels now!
    If I plug aerial into TV, everything is fine.
    I've tried meddling with manual search to no avail...

    Retune now picking up beeb channels but they are now in 800s, with "channel scrambled or not available".
    Signal detection "unknown" whereas the rest say Central Scotland.

    Had the box about three years now and never had any problems other than a rather annoying tendency for the thing to freeze on Wednesdays!

    | Fri 30 Nov 2012 9:34:08 #8 |
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    Martin Liddle

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    Very odd. What is the signal strength now on the channels you can watch?

    | Fri 30 Nov 2012 11:11:15 #9 |
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    moffac

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    Signal strength on channels I can and can't watch is between 70 & 75%
    Quality on Channel 4, 5 & E4 etc (Ch43) is at 100%
    Quality on beeb channels fluctuating between 0% & 50% although there is no picture just "no or bad signal" now.

    | Fri 30 Nov 2012 11:23:44 #10 |

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