Oh Dear
First have look round the back are the two cables on the outer sockets with the middle one empty. If not power off and put them right.
Next boot the box.
Menu/Setup/Manual Tune
Press right where it says Transponder ALL and scroll down the list of transponders to find 11427 H (might say 11428 H).
Look at the Strength and Quality at the bottom.
This is the freesat home transponder (where the epg and 999 comes from).
No or very poor signal.
Faulty lnb, coax connections or dish alignment. Without a signal here this needs fixing first.
Assuming you had or now have a good signal carry out a factory reset. (watch for 2 cables found during the install)
To check both tuners start an instant recording on BBC-HD, start a second on BBC1-HD. Now try tuning to lots of other channels you should be able to live pause any of them.
| Sun 18 Dec 2011 16:33:30
#2 |